Fulfilment and Warehouse Coordinator

Vanta Staffing High Wycombe are recruiting for a Fulfilment and Warehouse Coordinator with a good computer skills and attention to detail, to work for a company based in High Wycombe. This is a permanent role reporting to the Fulfilment Manager. Ideally you will need to have

a strong background in warehouse operations, particularly in order processing, dispatch coordination, stock control, and logistics.

Monday - Friday
9am - 5pm (with 1 hour lunch)
GBP26,000 - £28,000 per annum

The main responsibilities for the Fulfilment and Warehouse Coordinator will be:
· Contacting customers to discuss project requirements, equipment updates, and delivery schedules.
· Liaising with customers via email and telephone, and answering emails and phone calls daily.
· Sage data input including putting delivery dates against orders for equipment ordering and forecasting accuracy.
· Sales Order Processing - review and process customer sales orders from the EMS system onto Sage. Verify that addresses, order details, and project information are correct and track who entered the order and ensure accuracy.
· Generate daily and weekly picking tickets. Allocate stock and prepare tickets for the Production Supervisor. Screen printing and referencing DB to picking tickets before issuing.
· Despatch Scheduling including generating forecast schedules and project values for upcoming months. Coordinate with the Fulfilment Manager on stock availability and plan equipment dispatches based on incoming stock and project timelines.
· Add invoices to Sage and ensure they match delivery records.
· Cross-check invoices against goods delivery notes.
· Raise and send quotes for Return Merchandise Authorisations (RMA). Coordinate with customers on replacement products and order additions.
· Arrange fulfilment of replacement orders and pickup of faulty products from customer sites.

The key skills of the Fulfilment and Warehouse Coordinator are:
· Excellent verbal and written communication skills.

• Working with inventory management systems (e.g., Sage, WMS).
• Experience generating or actioning picking/dispatch tickets.
• Understanding physical stock handling and storage processes.
• Coordinating dispatch schedules and outbound logistics.
• Familiarity with returns processes and stock reconciliation.
• General knowledge of goods-in/goods-out procedures.

Some of the benefits offered are:
· 25 days leave.
· Health plan (after 6 months).
· Life insurance (after 1 year).
· Dress down Fridays.
· Once a month paid lunch.