C

Fulfilment Manager

icon building Company : Confidential
icon briefcase Job Type : Full Time

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Job Description - Fulfilment Manager

Fulfilment Manager
  • Annual Salary: Up to £36,000
  • Location: KT, London
  • Job Type: Full-time, In-office
  • Working Hours: Monday to Friday, 8:00 AM - 4:30 PM

Join a rapidly growing company that thinks big and values the synergy of a close-knit team. This role is perfect for a technically minded individual who excels in communication and thrives in a dynamic, fluid environment. As my client redefines their operations team to support their expansion, they are looking for proactive self-starters ready to take on new challenges and advance their careers.

Day-to-day of the role:
  • Provision customer solutions and manage BAU (Business As Usual) customer requests.
  • Liaise with partners on orders and support the sales team by providing insights into product capabilities and value.
  • Handle service setup for both standard and non-standard services, including provisioning of new and existing products
  • Pack and ship completed orders and project manage small projects.
  • Test new products and services before they are introduced to the portfolio.
  • Perform various ad hoc duties and assist across other areas of the operations department as needed.
Senior Duties:
  • Mentor and train new staff, ensuring they are well-versed in fulfilment processes.
  • Assist the team lead with process improvement and documentation development.
  • Manage larger projects for the fulfilment team and ensure a fair distribution of work among team members.
  • Continuously liaise with other departments to evolve systems and processes to better support the Fulfilment team's needs.
  • Uphold and embody core values: Passionate, Tenacious, Nurturing, Ownership, Trusted, and Driven.
Required Skills & Qualifications:
  • Experience in a service provider environment is advantageous, particularly within telecoms network settings.
  • Strong project and time management skills.
  • Excellent communication skills, both verbal and written, with meticulous attention to detail.
  • Confidence to work autonomously and interact professionally with a diverse range of internal and external stakeholders.
  • Technical ability
  • Ability to assist the team in the onboarding process for new clients, ensuring thorough preparation and follow-up.
Benefits:
  • Competitive salary with clear paths for career development.
  • Opportunity to work in a vibrant and growth-oriented environment.
  • Be part of a company that celebrates success and works together to overcome challenges.

To apply for this position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in joining our team.

Original job Fulfilment Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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