Full-Time, In-Office Administrator for Leighton Buzzard

Supply Chain Fusion UK Ltd, a well-established and privately-owned 3PL business founded 29 years ago in New Zealand has expanded their operation into Europe some years ago, with sites in Lijnden, Netherlands and the UK. We’re looking for an experienced all-round Administrator to work in our office in Leighton Buzzard, who will be involved in customer service as well as reporting, finance and billing.

Experience, attitude, integrity, and the ability to think logically and methodically is essential for the person to take ownership while gaining more seniority within our company.

As a global company our working language is English, so this position requires the right candidate to have a good proficiency in both written and verbal English.

This role is predominantly providing exceptional customer service, including:

• Processing and tracking of orders
• Responded to customer queries
• Dealing with inbound and outbound stock and order questions
• Taking meetings with customers via Zoom and in-person, where appropriate within the Leighton Buzzard office
• Adapting to the different systems and processes in our UK and Netherlands businesses.
• Strong attention to detail, communication and organisational skills are essential

Additionally, the successful candidate will have other responsibilities, including but not limited to:

• Assisting with data entry, payment reports, invoicing and bank reconciliations during busy periods
• Compiling weekly forecasts of customer requests
• Providing HMRC compliance information

Supply Chain Fusion (UK) & Supply Chain Solutions (EU) (UK and Netherlands businesses) is genuinely a people-first company who will train the right person and provide career growth over the coming years. A few years of experience in customer service and computer proficiency is all that we ask for. Fluency in English, both spoken and written is essential. In terms of who you are as a person, this is what we’re looking for:

Integrity - a strong understanding of what this means and act accordingly. As a people-first company, this is the most important aspect of someone’s character. Respect and empathy in terms of how you interact with colleagues is also highly regarded.

Drive and maturity - This is a growing business and your career can be as big as you want to make it. Supply Chain Solutions train, develop and encourage their employees to achieve their potential. The business has high retention rates and employee engagement in all of their operations.

The other important points:

• Base salary according to experience within a range of 26,000 to 31,000 GBP per year
• 20 days of vacation per year
• NEST pension

This is a growing business and we are looking for someone to grow with us and progress to more senior positions in time

Job Types: Full-time, Permanent with 6 month probationary period

Work Location: In person / In office full time

Job Types: Full-time, Permanent

Pay: £26,000.00-£31,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 3 years (required)
• Microsoft Office: 3 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person