Full-Time Sales Assistant

Job Description

The JOSEPH Company

JOSEPH is a British contemporary designer brand with a strong core of luxury essentials. Founded in 1966 by Casablanca-born Joseph Ettedgui, he was an early champion of the now iconic design houses & emerging brands alike.

Today, Joseph has 23 global stores, a strong digital presence & over 400 stockists – all vibrant centres of creativity and style. Contemporary, sophisticated, and effortless – the JOSEPH label & products are defined by their dedication to craftsmanship, attention to detail and the balance between fashion and a timeless wardrobe of luxury essentials.

Working with JOSEPH

We are looking for talented individuals to join our stores across the London area.

This is for a full-time, 40 hours per week role.

As a Sales Assistant, you will reflect the JOSEPH luxury brand image through the service you deliver, your positive and professional attitude, dress code and behaviour. You will work within a customer focused role driving client loyalty and sales through a unique and personal service.

Provide a tailored in-store experience, that is welcoming and friendly for clients.
Demonstrate understanding of our luxury products & provide knowledgeable recommendations
Maximise sales opportunities to achieve store sales targets & KPIs.
Work to maintain, to a high standard, the shop floor & display merchandise.
Be proactive in your approach towards your clients.
As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.

Additional Requirements:

People points:

You have strong people skills — you’re approachable, a good communicator & listener and empathetic.
Your work hours will be based on your availability, and business needs, and may vary week to week.
You’re passionate about luxury fashion and eager to share that passion with others.
You understand business needs and are motivated by sales.
You show strong teamworking skills and the ability to collaborate with others.

Why work with JOSEPH?

As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:

33 Days Annual Leave
Health and Wellness resources (including a digital GP) & Retail Discounts via RetailTrust
Wellbeing & Personal development programs via FidlLeaf
Performance awarded bonus and/or commission scheme
Generous staff discount towards our luxury JOSEPH products & our multi-brand products
Access to Sample Sales, Social Events & more!

JOSEPH Company values

Uncompromising
We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.

Integrity
How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.

Attention to detail
Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.

Restless
Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.

At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.

By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.