Fund Operations Manager

Funds Operations Manager - (13 Months Fixed Term Contract)
Senior Associate
Salary circa £65,000

Role Objectives:

The main objectives of the role are:

• To provide support to the operation, development and implementation of the Firm’s Fund and External Custody business as a key member of the Operations Team
• Work with the COO, Chief Product Officer and Funds Support Specialist to assist in the development / acquisition of new funds and external custody mandates and the optimisation (service standards / TER etc.) of existing funds
• Assist the Funds Support Specialist in managing the Fund’s Service Providers, ensuring that their services are defined and overseen. Take responsibility for the administrative aspects of these relationships
• Assist the team in ensuring the correct operation of the Firm’s legal, control and risk frameworks with respect to Fund Operations
• Provide support to operating model and other project work that impacts Funds operations and infrastructure.
• Assist in the delivery of support services, production of MI and meetings with ICM and SWM.
• Involvement and contribution to the Product Governance Committee, providing support to the Chief Product Officer.
• Working with the wider company to set up and support the external custody business.
• Reviewing and updating Fund data on various platforms

Role Responsibilities:

• Member of the Fund Operations team - playing an integral part in providing a robust, cost effective, scalable and agile operational service.
• Needs to interact and communicate effectively across the wider Operations team, into other parts of the firm and with Fund’s Service Providers (Administrators, Custodians, Platforms, etc.) - compiling requirements, prioritizing and initiating work, reporting status and issues.
• To prepare policies, procedures and establish where required processes and advise where possible enhancements can be made.
• Assist in the effective management and relationship between the Investment Manager (IM), the Management Company and the Funds Boards to ensure smooth operation of the Funds e.g. ensure all action items of the Funds Board are undertaken by the IM, effective communication of operational items to IM and the Board, etc.
• Provide regular status communication to the Fund Support Specialist, Chief Product Officer and Chief Operating Officer
• Liaise with external providers and assist in ensuring service level agreements, Management Information, KPI are current and up to date and service provision meets agreed targets and indicators.
• To liaise with the Finance, Legal & Compliance and all other areas of the business as necessary.
• Assist in ensuring all Fund reporting is completed correctly and that all deadlines are met e.g. UKRFS, KIID/KID’s, EMT, EMIR Refit, Supervision of Delegates Report, Financial Statements, Value Assessments, Product Governance, Consumer Duty etc.
• Provide assistance to Third Party Vendors e.g. FE fund info and Marketing so that foreign registrations in foreign jurisdictions are maintained.
• Assist in all Fund changes, e.g. new Fund launches, closures, regulatory changes, etc.
• Keep all Fund Documentation up to date as per regulatory & Fund requirements.
• Assist all relevant parties in the preparation of Financial Statements.
• Managing Fund updates across various platforms

Experience and Competencies required:

• Preferably 5 years’ securities industry experience in a similar role with funds experience
• Good organisational and communication skills
• Ability to prioritise, be proactive, act on own initiative and lead on deliverables
• Great attention to detail and ability to meet deadlines
• Self-sufficient, lateral thinker with strong interpersonal skills
• Naturally inquisitive with a strong work ethic
• Financially literate and numerate
• Strong service orientation
• Strong regard for controls and compliance
• Prepared to stand up to pressure to cut corners or disregard process.
• Ability to form strong relationship with 'clients’ - i.e. Front Office and service providers - and
establish 'partnership’ type arrangements
• Sponsorship of non-discretionary change (regulation, market driven, client driven) and
discretionary change (product, efficiency, commercial)
• General knowledge of the current investment market and key economic issues
• Strong IT skills

Qualifications Required:
Must have a minimum of 5 GCSE’s grade A-C or equivalent qualification
Qualifications Desired:
• 2 A’ Levels grade A-D or equivalent qualification
• University Degree - Bachelors or Masters
• IOC Qualification preferable - but Funds experience can override this.