Funeral Arranger

LB372 - Funeral Arranger

Location: Croydon

Salary: £27,000

Overview:

First Military Recruitment are currently seeking a Funeral Arranger on behalf of one of our clients.

To meet with all clients, either in person or over the phone, to arrange funerals; with an understanding, caring and sympathetic frame of mind. To handle their affairs from start to finish of the procedure and to clearly explain and communicate as and when the client needs it.

Our client encourages applications from ex-military personnel however all candidates will be considered.

Duties and Responsibilities:

• Meet with clients to arrange funerals, including explaining the procedure, giving advice and offering a sympathetic ear.
• Ability to deal with bereaved families appropriately.
• Fill in all necessary paperwork accurately, either in paper form or electronically.
• Book cemetery, crematorium, church, minister, grave digger etc. as necessary.
• Arrange for removal of deceased from wherever they are laying and advise on dressing.
• Put notices in newspapers, order flowers, set out services for service sheets.
• Ensure the smooth handling of affairs from start to finish.
• Build a relationship within the community of the location of the office, e.g. fund raising for the local church, setting up communication groups.
• Promote and sell Golden Leaves plans.
• Sell the headstone / memorial to the family after the funeral.

Skills and Qualifications:

• Caring and sympathetic attitude.
• Excellent communicator.
• Computer literate and accurate paperwork completion.
• Excellent timekeeping.
• Excellent listening skills.
• Full UK Driving licence