FX Operations Product Management

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, process improvement and communication to Citi’s FX Operations Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This role ensures delivery of key strategic initiatives, regulatory driven changes, technology mandatory updates and operational aspects of product development. The role will also include a number of time-sensitive reporting responsibilities to support the day to day activities of the business and operations groups.

What you’ll do

• Develop and implement business initiatives, client solutions, and/or projects.

• Have responsibility for volume, quality, timeliness and delivery of complex deliverables.

• Make appropriate decisions in line with critical deadlines, high priority project deliverables and sensitive clients.

• Be the point of escalation, capable of owing more complex client / process issues through to resolution

• Ensure compliance while applying critical thinking to all controls and procedures in place in the department and improve them where possible.

• Aid management in monitoring department performance, capable of prompt objective diagnosis as to the root causes of deviation from / failure of procedures and the subsequent implementation of corrective action plans.

• Completing Quality Assurance checks on a related process to ensure good practice is applied and controls are continually challenged.

• Capable of owning and QA testing specific system enhancement test packages, ensuring scripts and testing are accurately completed prior to release in the production environment.

• Interprets data and contributes to recommendations for process improvement, and/or the launch of new products/ services and upgraded platforms.

What we’ll need from you

• Relevant degree or equivalent work and industry experience preferred

• Energetic, flexible, collaborative and proactive

• Strong, influential communicator who is articulate and concise

• Strong risk management and control mindset

• Self reliant, good problem solver, results orientated.

• Ability to establish and build trust with professionals throughout the business.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-AM3

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.