The Gateway Assessment Worker plays a crucial role in evaluating housing support needs and risks for individuals and families who are homeless, at risk of becoming homeless, or facing financial challenges. This position involves delivering short-term housing support, facilitating access to necessary services, and supporting the Council's efforts to prevent homelessness.
Responsibilities
Conduct thorough assessments of housing support needs and risks for clients.
Collect pertinent information from statutory bodies, voluntary groups, support providers, and other stakeholders.
Create and execute individualized support plans based on specific needs.
Offer short-term housing-related support and early intervention services.
Keep detailed records, case notes, and assessment documents in line with GDPR, confidentiality standards, and Council protocols.
Serve as a contact point within the Housing Advice and Prevention Team for inquiries related to housing support.
Assist individuals and families who are homeless, at risk of homelessness, or experiencing financial difficulties.
Help service users access suitable housing-related services and support.
Requirements:
Essential Experience Required
Proven experience working with vulnerable individuals and families in housing, support, social care, or community environments.
Skilled in conducting assessments, creating support plans, and managing cases.
Experience collaborating with multi-agency partners and external organizations.
Proficient in maintaining accurate records and case documentation.
Experience providing advice, guidance, or support to individuals with complex needs.
Essential Qualifications Required
GCSE level education (or equivalent), including English and Mathematics.
Relevant qualification in Housing, Social Care, Community Development, Health and Social Care, or a related field, or equivalent relevant experience.
Additional Information
Contract Duration: 6-7 months with a local authority
Rate: £19.16/hr Umbrella
Working Hours: 37 hours per week
Location: John Frost Sq, Newport, Newport, NP20 1PA, United Kingdom
Work Pattern: 2 days remote, 3 days in the office
DBS Requirement: Standard DBS required
Payment Schedule: Bi-weekly
Application Deadline: The role closes on 28th August 2026, apply ASAP.
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