General Assistant

Job Details:

Job Reference: HCC624126
Salary Range: £24,796 - £25,128 pro-rata, per annum (actual salary £16,082 - £16,298 per annum)
Work Location: Jacob’s Lodge Respite Unit, Totton
Hours per week: 24
Contract Type: Permanent 
Closing Date: 7 June 2026

The Role:

At Jacob’s Lodge Respite Unit, we provide respite services for adults with learning disabilities. Joining our supportive team as a General Assistant, you’ll play an essential role in the everyday running of our service. You’ll assist with domestic and laundry duties while building positive connections with our residents. Your dedication, compassion, and commitment to the highest standards will enhance the quality of life and wellbeing of those who need our support.

What you’ll do:

• Cleaning: Maintain cleanliness in communal areas, toilets, facilities and offices, to ensure they are clean and welcoming.


• Laundry duties: Carry out laundry tasks with full training provided.


• Build relationships: You’ll establish positive connections with service users, their families, and your colleagues, whilst sharing our commitment to creating an inclusive culture. 


• Infection control and store replenishment: Complete such tasks alongside our maintenance supervisor.


• Maintain paperwork: Assist with daily audit paperwork

What we’re looking for:

No experience necessary – we provide all the training you need to be a General Assistant. What’s most important to us is that you have the right values, skills and motivations to ensure that our service users enjoy a safe, comfortable environment and receive the support they need.

• Commitment to excellence: Carry out all tasks to the highest possible standard.


• Passion and dedication: A genuine desire to help others and make a positive difference.


• Empathy and compassion: Understand and share the feelings of others to build trust and provide support.


• Respect and patience: Each of our service users is unique. Treat everyone with dignity and respect, and adapt to their individual needs calmly, even in challenging situations.


• Good communication: Clear and effective communication to engage with our service users, including those with specific communication needs, as well as their families and your colleagues.  


• Self-motivation and adaptability: Able to work effectively with minimal supervision, remain resilient under pressure, and adapt positively to changing situations and demands.

Take a look at our Candidate Pack for more information about the General Assistant role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

We would love to hear from you about your experience and transferable skills. If you would like to arrange an informal chat to discuss the role and what you can bring to the team, please contact us using the details below.

Why join us?

• Rewarding work: Make a positive difference in our service users’ lives, knowing that your efforts can create a lasting impact and enhance their quality of life.

• Training: We provide a full, in-depth and supportive induction programme along with continuous training and development.

• Supportive environment: Work within an inclusive, friendly, and collaborative team who take pride in their work and value and support each other.

• Ongoing development opportunities: We invest in your future, offering you the chance to enhance your skills and advance your career in the care sector.

• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.


• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
 

Applicants can expect to hear from us within two weeks of the advertised closing date. 

Other job titles you may be searching for: Domestic Assistant, Cleaning Assistant, Cleaner, Support Assistant, Catering Assistant, General Maintenance Assistant, Hygiene Assistant, Enablement Assistant, Lunchtime Assistant, Kitchen Assistant, Health Care Assistant, Care Assistant, Housekeeping Assistant, Assistant Housekeeper, Day Care Assistant, General Kitchen Assistant, General Service Assistant and Homecare Assistant, Laundry Assistant.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Additional Information:

General Assistant Candidate Pack

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

For general enquiries, please contact [email protected]

For an informal chat about the role, please contact Sarah Hewson, Deputy Manager on [email protected]