General Manager

General Manager - Interiors Showroom
Cheltenham | Full-Time, Permanent | Salary up to £55,000
Monday to Friday, 8am-5pm (some flexibility required) | Managing a small team of 4

| Competitive Salary | Operational Autonomy | Leadership Role | Home Interiors Sector |

About the Role
Our client, a well-established and growing interiors business, is seeking an experienced General Manager to lead daily operations and drive commercial performance. This is an excellent opportunity for a commercially astute professional to take ownership of strategic and operational functions while maintaining a strong customer focus.

Key Responsibilities

• Provide full operational leadership across the business, ensuring consistent commercial performance

• Lead and develop the team, setting goals, KPIs and maintaining motivation

• Oversee showroom operations including diary management, scheduling, and workflow coordination

• Handle customer interactions both in person and digitally, offering expert product advice

• Manage order processing, purchasing, and supplier relationships to ensure cost-effective procurement

• Monitor and report on financial performance including margins, profitability, and business metrics

• Liaise with Head Office and provide regular business updates to Directors

Must-Have Skills & Experience

• Strong financial understanding including P&L management and balance sheet analysis

• Demonstrated commercial acumen with a track record of operational success

• Proven experience in a general management or senior operational role

Nice-to-Haves

• Excellent leadership and team motivation skills

• Industry experience in blinds, soft furnishings, or home interiors

• Familiarity with CRM systems (Carmen ideally) and accounting software such as Xero or Sage

Why Join?
This is an opportunity to join a stable, growing business and lead a team with autonomy and trust. You'll play a key role in shaping commercial strategy and customer experience while enjoying the support of a dedicated head office team.

Get in touch with FRAN and apply now!

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