General Manager

A prestigious luxury retailer is seeking an exceptional general manager to lead one of its high-turnover stores in the Leeds area, generating over £20 million annually.

This is not your average retail management role. You’ll join a customer-obsessed, people-centric business that prides itself on delivering outstanding service and nurturing talent from within. The company has a strong culture of employee wellbeing, and a track record of internal development and promotion.

You’ll lead and inspire your team to deliver best-in-class service while also playing a key commercial role. Responsibilities include:
- Partnering with the buying team to ensure optimal stock levels and the right product mix
- Making key decisions on product placement, store layout, and stock
- Driving store performance and customer satisfaction
- Preparing the team for a major refurbishment, which will expand the selling space by 20% and introduce new luxury brands

This role offers a rare level of autonomy and strategic input, giving you the platform to make a real impact. You’ll bring strong leadership skills and a proven track record in retail or hospitality, with a passion for delivering results through people. While specific product experience is not essential, you’ll need to demonstrate:
- Experience leading large teams in a service-focused environment
- A track record of commercial decision-making and delivering sales growth
- Confidence in managing multiple stakeholders and adapting to change

What’s on Offer
- Basic salary up to £65,000
- Performance bonus up to £13,000
- A wide range of employee benefits, including generous product discounts and perks across UK brands

If you're ready to lead in a high-profile, fast-paced retail environment where your ideas and leadership will shape the future of the business, we’d love to hear from you.