General Manager

• Annual Salary: £40,000 - £50,000
• Location: Chiswick, London
• Job Type: Full-time

We are seeking an experienced General Manager for a beautiful gastro pub located in the heart of Chiswick. This role is ideal for someone who is passionate about delivering exceptional guest experiences and managing a vibrant team in a dynamic environment.

• Oversee the daily operations of the pub, ensuring all services run smoothly and efficiently.
• Manage and motivate staff to ensure a high level of performance and customer satisfaction.
• Handle the financial aspects of the pub, including budgeting, forecasting, and managing expenses.
• Ensure compliance with health and safety regulations.
• Develop and implement strategies to enhance customer satisfaction and drive business growth.
• Organise and promote events to attract new customers and retain existing ones.
• Maintain high standards of quality control, hygiene, and health and safety.
• Monitor guest feedback and respond to customer complaints promptly and professionally.

• Proven experience as a General Manager in a gastro pub or similar hospitality environment.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent communication and interpersonal skills.
• Knowledge of business management principles and practices.
• Financial acumen, with experience in budgeting and cost control.
• A passion for the hospitality industry and delivering exceptional customer service.
• Ability to handle high-pressure situations and make decisions quickly.

• Competitive salary package.
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.
• Staff discounts and incentives.

To apply for this General Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.