General Manager

We're looking for ambitious operators who want more than just another General Manager title.

People who are driven by ownership. Motivated by progression. And ready to build a long-term, meaningful career within a fast-growing premium brand.

If you've ever wanted the autonomy and accountability of running your own operation without the risk of starting from scratch, this is as close as it gets.

Key Responsibilities

Oversee the day-to-day operations of a high-end centre
Manage facilities services (maintenance, cleaning, security, contractors, H&S)
Ensure the building is maintained to a five-star standard at all times
Coordinate planned and reactive maintenance
Manage supplier and contractor performance
Monitor budgets, control costs, and drive efficiencies
Ensure full compliance with health & safety and statutory regulations
Act as the main point of contact for tenants and client queries
Handle escalations and operational issues professionally
Support front of house and deliver exceptional customer service
Lead viewings alongside sales to showcase the space
Contribute to occupancy, revenue targets, and team presentation standards

Skills & Experience

Strong operational experience within a luxury/hospitality-led environment
Proven ability to deliver five-star service standards
Excellent organisation and problem-solving skills
Confident stakeholder management and communication
Able to manage multiple priorities in a fast-paced setting
Previous team leadership experience (3-5 years)

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Only candidates based in UK and eligible to work in UK are allowed