General Manager

New Opening - The Royal Forest, Epping Forest
General Manager
Our fifth Pub with Rooms will open in Epping Forest in November so we have an amazing opportunity for a very experienced General Manager to join our fantastic team in our newest opening with rooms. The site is currently undergoing a massive transformation and will have a 150 cover dining room and additional bar seating for 95 covers as well as a beautiful garden with over 100 covers and 31 beautiful boutique bedrooms.
Recently announaced in the Sunday Time Top 100 BPlaces to work , Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns is renowned for being a home-from-home.
Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.
General Manager

- What we offer:
Competitive salary plus quarterly bonus
Private Healthcare with Bupa
Employee Assistance Program with Hospitality Action
28 days of holiday
Additional holiday - option to buy an extra 5 days holiday per year
Enhanced Maternity & Paternity package
Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it.
Coaching and Mentorship program to support your career progression
Refer a Friend Bonus up to £1500
Instant access to pay you have already earned through EarlyPay
50% off food at any Heartwood Inns or Brasserie Blanc
20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
10% off company gift cards
A thoughtful gift to celebrate your birthday
Long Service Recognition Awards
The Pantry

100s of retailers and experience discounts through Reward Gateway
Cycle to Work Scheme
General Manager

- The Ideal Candidate:
Current experience of working in a site with boutique rooms accommodation
Minimum of 2 years GM experience
Will have a great presence and a vibrant personality
Strong leadership and interpersonal skills
Be a real team player who thrives on motivation and empowering your team
Will have experience in running busy operations and overseeing large teams
Ability to maintain high standards across all areas of the business
It is essential that you are commercially and financially minded
Proven experience in delivering business growth, budgets, staff retention
Our investment in your development.
Heartwood Collection currently has 24 pubs and 14 Brasserie Blancs. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke Stepping Stones training and development programme.

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