General Operative at Katkin in Haverhill

Job Description - General Operative

KatKin's Opportunity

Location: KatKin Kitchen
Pay: From £12.85 per hour
Hours: Minimum 37.5 hours per week
Shifts: Between 6am and 6pm (variable)
Contract: Full-time | Permanent opportunities available

What we do at KatKin

At KatKin, we’re on a mission to make cats healthier and happier through fresh, nutritious food made the right way. As demand grows and more cat parents join the KatKin pack, we’re expanding both our production and fulfilment teams — and we’re looking for reliable, hands-on General Operatives to help us deliver on that mission.

The Role

As a General Operative, you’ll support either production, fulfilment, or both, depending on business needs. Your work may include:

Production tasks

Preparing, packing and handling fresh pet food
Working on production lines to meet quality and safety standards
Handling both raw and cooked meat
Working in chilled environments to keep food fresh and safe

Fulfilment tasks

Picking, packing and preparing customer orders
Labelling, checking and dispatching boxes accurately
Moving stock and supporting warehouse organisation
Making sure orders leave on time and in perfect condition

Across all areas, you’ll:

Keep work areas clean, organised and food-safe
Follow clear processes and safety procedures
Support teammates to keep everything running smoothly

Shifts & working hours

Contracted to a minimum of 37.5 hours per week
Shifts operate between 6am and 6pm
Shift patterns can vary depending on order volumes and production demand
Flexibility is key as we continue our growth journey

Key ownership areas

To maintain KatKin’s quality standards, this role involves:

Working in cold/chilled conditions
Handling raw and cooked meat products (production roles)
Manual handling as part of picking, packing and moving stock
Following strict food hygiene and health & safety procedures

(Full training and PPE provided.)

Who we are looking for:

A positive, reliable attitude and willingness to learn
Flexibility to move between production and fulfilment when needed
Comfortable in a fast-paced, hands-on environment
Strong teamwork, accuracy and attention to detail

What We Offer

Pay from £12.85 per hour
Minimum 37.5 hours per week
Paid birthday off every year ????
Holiday allowance increases by 1 day per year, up to an extra 4 days
Cashback on dental care
Enhanced parental leave
50% employee discount on KatKin fresh food for your cats ????
Access to a discount portal
Free onsite parking
Full training, PPE and genuine opportunities to grow with KatKin

To Apply

If you want to be part of a growing, mission-led business where quality and teamwork matter — we’d love to hear from you.

???? Apply now and help us make better food for better cat lives.

About us

We aim to encourage a culture where people can be themselves and be valued for their strengths. We’re proud to be an equal opportunity employer, and actively encourage applications from all backgrounds. At KatKin we celebrate differences, and everything that makes our colleagues unique, by upholding an inclusive environment in which we can all thrive.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact terrie@katkin.com

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General Operative