German Speaking Customer Experience Advisor

German speaking Customer Experience Advisor

£33,500 + Incentives

London (Mon–Thurs in the office and Fridays from home)

Start date - 4th August

Hours - 35 hours per week (Monday to Friday, 9-5)

Are you fluent in German and passionate about luxury travel? This is a fantastic opportunity to join a leading travel company in a key support role, helping deliver exceptional experiences for international guests.

Based in central London, this hybrid position is ideal for someone who is detail-oriented, organised, and excited by high-end travel.

The role itself:

• Supporting Sales Consultants with post-booking services
• Coordinating accommodation, travel, transfers, documentation etc
• Handling guest queries and provide visa information
• Liaising daily with the Sales team to align on team needs
• Assisting with general admin and day-to-day team support

What we're looking for:

• Fluency in German and English (both written and spoken)
• Strong organisational and communication skills
• Customer service, travel, or hospitality experience is a plus
• A proactive, team-oriented mindset and a passion for premium travel

What you’ll get:

• £33,500 salary + incentives
• Hybrid working – 4 days in office, 1 from home (plus up to 2 weeks remote work per calendar year)
• Opportunity to use both your German and English in an international environment
• Excellent progression opportunities in a supportive, dynamic environment

Apply now to grow your career in the world of luxury travel.

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.