Global Parts and Consumables Product & Pricing Manager

Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe.

The role of, Global Parts and Consumables Product & Pricing Manager, reports directly to Global Parts and Consumables, Senior Product Manager.

This is a hybrid role, based from either Hemel Hempstead or London (Blackfriars) - expectation is to be in the office, 1-2 days a week.

Summary of Essential Functions:
The Global Parts and Consumables Product & Pricing Manager is responsible for analyzing the market, identifying new spares and consumables offerings, and leading their definition, development, commercialization, launch, and marketing.

This role involves continuous optimization of pricing through refinement of market, commercial, and delivery approaches, tools, and processes. The manager supports sales and service organizations by driving targeted projects to maximize income, market share, and profits, ensuring return on investment and improved customer satisfaction, while aligning with the Division and Group's overall portfolio strategy.

Specific Duties, Activities, and Responsibilities:
Commercial Strategy Deployment:

Collaborate with regional commercial, marketing, and services teams to deploy commercial strategies for spare parts and consumables sales.
Market Analysis:

Maintain a comprehensive view of market revenue, sales performance, margin, cost, discounts, customer feedback, competitor price points, price elasticity, risks, opportunities, and market developments.
Pricing Strategy Development:

Develop and recommend pricing strategies to maximize margin, revenue, and market share, considering total cost of ownership and positioning for upsell opportunities.
Price Performance Review:

Manage periodic reviews of price performance, involving key stakeholders, making recommendations on price changes, and implementing decisions. Establish and report robust performance metrics.
Price Management Activities:

Oversee global price management activities, ensuring price books and marketing collateral are updated to support price changes.
Business Case Development:

Identify underperforming categories and areas of the installed base not addressed, developing and implementing business cases, roadmaps, and strategic plans for improvement.
Commercial Offering Optimization:

Define and optimize broader commercial aspects of offerings, including warranty, import/export controls, contractual terms, market channels, business models, and partnerships, ensuring global consistency.
Innovation and Market Launch:

Innovate new features, capabilities, and offerings. Coordinate activities required for market launch, including technological, operational, sales, and promotional requirements.
Tool Implementation:

Implement tools for efficient spare part portfolio management, including e-commerce solutions, SAP pricing, electronic data links, e-pricing tools, and price lists.
Product Lifecycle Support:

Provide input on product development, evolution, and retirement across the lifecycle, ensuring optimal service business at each stage.
Forecasting and Budgeting:

Contribute to short and long-term forecasts and budgets, working with sales, service, industry marketing teams, and finance.

Education & Experience
Education:

Graduate-level qualification in business or technology; Master’s degree preferable.

Experience:
Management of global or European aftermarket spare parts portfolio and multi-channel, multi-region price management.
Development and marketing of complex equipment and service solutions for engineered products in a B2B/B2G setting.
Proven track record in developing market forecasts, delivering against business plans, and business reporting.
Strong customer relationship building at a senior level.
Risk identification and communication with remedial actions for significant business impacts.
High-standard business reporting and assessment of commercial decisions.

Knowledge/Skills:
Product Management & Marketing:

Expertise in product management, marketing, and project management disciplines.
Operational Management:

Understanding of commercial, logistical, and operational management of spare parts.
IT Systems:

Proficiency in SAP/ERP systems, price management software, and IT systems management.
Change Management:

Experience with change management and business improvement methodologies.
Commercial Contracts:

Ability to review and understand commercial contracts.

Key Competencies:
Entrepreneurial Drive:

Demonstrated innovation and delivery of business growth initiatives.
Commercial Acumen:

Strong international business development and strategic planning skills.
Analytical Skills:

Ability to analyze data, understand system limitations, and make effective decisions.
Leadership:

Ability to lead integrated project teams across multiple sites and countries, removing roadblocks, and taking ownership.
Communication Skills:

Excellent communication skills, particularly in English; a second language is advantageous.

Join our team and drive global success in parts and consumables management with your expertise and innovative approach. Apply now!

Diversity & Inclusion:
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( www.smithsdetection.com/careers ) or LinkedIn