Graduate Claims Assistant - Serious Injury Team

Job Title: Graduate Claims Assistant - Serious Injury Team
Salary: £23,000 - £25,000
Location: Wakefield, West Yorkshire
Contract: Permanent, full-time, hybrid

Start your legal career with real impact.
We're looking for ambitious, detail-driven graduates to join our Serious Injury Team as Claims Assistants. Whether you've recently completed your degree or gained practical experience through a placement or internship, this role offers a genuine opportunity to start building a career in the legal sector.
You'll be supporting experienced Fee Earners in managing complex personal injury claims, giving you exposure to serious injury cases and a clear pathway to progress within the firm.

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  Work alongside senior legal professionals to help progress a caseload of serious injury claims.
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  Prepare documents and correspondence through our case management system (ProClaim).
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  Be the first point of contact for clients and external parties - answering calls and taking detailed messages.
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  Keep case files updated and help maintain internal records to the highest standard.
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  Assist with appointment scheduling, disbursement payments, and general client communications.
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  Provide wider team support during busy periods, helping with administrative tasks and coordination.
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  Contribute to a high-performing, target-driven environment where your work makes a visible impact.

Essential:

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  A degree (ideally in Law or a related subject) or relevant placement experience within a legal, insurance, or customer-facing environment.
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  Excellent written and verbal communication skills.
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  Strong attention to detail and a methodical, organised approach to tasks.
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  Comfortable using Microsoft Word, Excel, and digital systems.
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  A proactive, client-focused attitude and willingness to learn in a fast-paced setting.

Desirable:

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  Knowledge or awareness of personal injury or serious injury claims.
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  Experience working with a case management system (e.g. ProClaim).
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  Someone who is resilient, adaptable, and thrives in a collaborative team.
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  A genuine interest in progressing a legal career - whether that's in case handling, litigation support, or another area.

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  Hands-on experience: Get real exposure to complex legal cases from day one.
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  Supportive development: Regular one-to-one meetings, coaching, and feedback to help you succeed.
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  Career progression: High performers are encouraged to move into more advanced roles and specialist departments.
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  Team culture: Join a professional, welcoming environment where your contribution is valued.

• If you're ready to take the next step after graduation and want to be part of a forward-thinking legal team that invests in your growth, we'd love to hear from you.

About CRA Consulting:

• CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff.
• For additional information on how we can assist you with your next career move, visit the CRA Consulting Website at www.craconsultants.com.

How to Apply:

• If this Graduate Claims Assistant - Serious Injury Team vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Lauren Hopkinson who is managing this vacancy, call for a confidential discussion.
• Are you wanting to review additional career opportunities? Visit our jobs page at jobs