Graduate Customer Service Advisor

Graduate Customer Service Advisor

Rotherham - Hybrid

£23,809.50 + Hybrid + Training + Monday-Friday

Are you a recent Graduate or have some Customer Service experience looking to join an industry leading company that operates in over 130 countries, where you will receive specialist training on the companies bespoke software?

Do you want the rare and exciting opportunity to play a pivotal part in the growth and success of a company whose core range of products covers every aspect of the procurement process from start to finish?

On offer is an exciting opportunity for a Graduate or Customer Service Advisorto join a global software company currently providing procurement solutions to over 800 clients, and 3 million users around the world as they look to add to their team.

In this role, the successful Customer Service Advisor will respond to inbound enquiries by telephone and email on the First Line Support help desk following through to ticket resolution and liaising with the relevant departments to allow for ticket resolution.

The role would suit either a recent Graduate or someone with some experience in Customer Service that is looking to join a specialist software company where you will receive full training.

The Role

• Dealing with inbound enquiries over the phone and email
• Help support and assist apprentice staff
• Full training
• Initial 12 month contract, with the view to being made permanent

The Person

• Recent graduate or some customer service experience
• Confident speaking to customers over the phone

Keywords:Graduate, Junior, Customer Service, Phone, Email, Training, FTC, Permanent, Software, Rotherham, Hybrid, Yorkshire

Reference Number: BBBH7340

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.