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Graduate IT Support Exec - South Manchester

icon building Company : Confidential
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Job Description - Graduate IT Support Exec - South Manchester

?? IT Support Technician - Up to £35,000 + Package
?? South Manchester
?? Join a UK success story - you’ll recognise their brand from supermarket shelves!

We’re working with a much-loved consumer products company—a real British success now part of a global group. With over 150 staff on-site in South Manchester and ongoing systems integration with their US parent, this is a great opportunity to be part of something fast-paced, dynamic, and forward-thinking.

?? This Role Is Perfect For You If:
  • You’re ambitious, personable, and eager to develop in the world of IT

  • You have a background in Technology or IT Support, with relevant technical experience or qualifications (degree or equivalent)

  • You want to broaden your exposure to Cyber Security, Data, and Cloud technologies

  • You’re excited to be part of a business that’s friendly, fast-paced, and future-focused

?? Your Key Responsibilities:
  • Ensure users can access the network and run business-critical applications effectively

  • Configure, maintain, and troubleshoot laptops - installations, updates, connectivity

  • Provide support with mobile device configuration, including authenticator apps and business applications

  • Support across Windows applications, particularly Office 365

  • Liaise with third-party support partners to help diagnose and resolve issues related to:

    • Networks

    • Microsoft Azure

  • Monitor cybersecurity configurations, maintain controls, and flag alerts as needed

  • Log, manage, and resolve issues using ticketing systems (e.g., ServiceNow)

  • Collaborate closely with the IT Programme Lead and support key IT infrastructure and integration projects with international teams

?? What You’ll Gain:
  • Direct experience across multiple areas of IT support

  • The chance to work on exciting international projects

  • Real exposure to Cyber Security, Cloud platforms, and enterprise systems

  • A supportive environment where your input matters and career growth is encouraged

?? Apply now if you’re ready to level up your IT career in a company that’s recognised, respected, and going places.

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