Graduate Technology Operations Analyst

This is an excellent opportunity for an ambitious graduate to gain 12 months of intensive, hands-on experience at a leading global FinTech firm. As a Graduate Operations Analyst (1-Year FTC), you will immediately contribute to our global institutional Platform across FX and Digital Assets.

This role is a defined, entry-level contract designed to provide you with high-value IT, commercial and financial markets experience in a regulated, institutional environment. You will be an integral part of the Operations team, providing essential support and directly impacting our IT operations. This position is ideal for candidates looking for a focused, fast-paced IT foundation before pursuing long-term career goals.

Responsibilities:

• Carrying out investigative and repair procedures for alerts on our Linux based applications
• Triaging and problem determination for alerts that appear in our monitoring systems
• Escalation to the 3rd line application teams when required for more complex issues
• Assist with the installation and hardware replacement work at our Datacentres if required
• Be responsible for the accuracy and maintenance of our inventory and hardware lifecycle management
• Manage and respond to day-to-day operational queries and application requests from other internal teams, ensuring a high level of service is maintained.
• Work closely with the Service Desk, Network, Security and Windows teams to streamline the resolution of problems and implementation of fixes.

Essential Skills and Experience:

• An undergraduate degree (or equivalent) in a computing-related discipline
• A keen interest in IT and Computing
• Experience in administering computer systems for home or commercial purposes – Linux Based Systems preferred
• An interest in the financial markets, particularly Foreign Exchange (FX), FX Liquidity and institutional Digital Assets.
• Good communication skills with the ability to articulate complex concepts clearly and confidently.
• Proven ability to handle data accurately and manage administrative tasks with precision.
• Alignment with LMAX Group's core values of transparency, fairness, and precision.
• Prior experience or internships in a professional office environment would be beneficial.

Desirable Skills and Experience

• A demonstrable passion for financial markets, particularly Foreign Exchange (FX), FX Liquidity, and institutional Digital Assets

• 25 days of holiday 
• Bonus 
• Pension contribution 
• Private medical, dental, and vision coverage 
• Life assurance 
• Critical illness cover 
• Wellness contribution program with access to ClassPass 
• Plumm Platform 
• Five volunteering days 
• Give as You Earn initiative 
• Learning and development programs 
• Electric Vehicle Scheme 
• Cycle to Work Scheme 
• Season Ticket Loan