Ground Operations Officer

We are looking for an organised, proactive, and detail‑driven Operations Officer to join our Flight Operations Department. Reporting to the Ground Operations Manager, you will play a key role in supporting both day‑to‑day operations and wider administrative activity across the business.

✈️ Key Responsibilities
Your main duties will be operational and administrative, including but not limited to the following. 

Coordinating and planning Company operations, including:

• Route planning


• Customs and Special Branch clearances


• Foreign operating permits


• Airport handling arrangements


• Identifying off‑airport landing sites


• Conducting landing site surveys and permissions


• Coordinating chauffeur transfers and catering


• Preparing and sending charter quotations


• Preparing and issuing crew flight briefs and associated documentation


• Arranging Company travel, including flights, hotels, car hire, and taxis


• Managing aircraft and crew schedules using the Company’s scheduling and rostering systems


• Providing flight‑following support


• Processing post‑flight paperwork and invoicing


• Responding to telephone and email enquiries


• Participating in shared and rostered evening, weekend, and bank holiday on‑call duties

💼 Person Requirements

We are looking for someone who has:

• Strong planning and organisational skills


• Proficiency in Microsoft Office


• Good analytical and problem‑solving abilities


• The ability to manage multiple tasks and changing priorities


• Excellent attention to detail


• Strong verbal and written communication skills


• A self‑motivated, flexible, and adaptable approach


• An interest in or experience within the aviation industry


• Access to your own transport (the location is not served by public transport)