Group Credit Control Manager

• Performance linked bonus
• Supportive, collaborative team environment
• Career development in a growing, regulated industry

We're on the lookout for an experienced and hands-on Group Credit Control Manager to take the lead on the central credit control function. You'll be overseeing debtor management across multiple group entities, with a key focus on improving cash collections, reducing debtor days, and embedding best practice consistently throughout the business.

In this role, you'll manage a small but high-performing central team, providing strong leadership and owning the full credit control process from start to finish. You'll also work closely with finance leads and key stakeholders across the group to ensure solid credit management and clear, accurate reporting.

Key Responsibilities:

• Lead and manage the central credit control team, providing guidance, training, and development.
• Own and develop the Group’s credit control processes, ensuring consistency and alignment across all business entities.
• Drive continuous improvement initiatives to increase cash collection efficiency and reduce outstanding debt.
• Build and maintain strong relationships with internal stakeholders and external clients to support prompt payment and dispute resolution.
• Monitor and report on key metrics including debtor days, cash forecasts, and aged debt analysis.
• Partner with the wider finance and commercial teams to implement credit risk strategies aligned to the business's financial goals.
• Ensure compliance with UK financial regulations, including GDPR and other relevant legislation regarding customer data and credit control practices.
• Lead on credit checks and risk assessments for new and existing clients.
• Support internal and external audits relating to accounts receivable and credit control processes.

Key Requirements:

• Proven experience in a senior credit control role, ideally within a multi-entity or group environment.
• Strong understanding of UK credit control, finance regulations, and compliance sector dynamics.
• Demonstrated success in improving cash collection performance and reducing aged debt.
• Experience managing a small team and delivering through others.
• Excellent interpersonal and communication skills, with the ability to build rapport across functions and levels.
• Strong analytical skills and proficiency with ERP/finance systems (e.g., Xero & Simpro).
• A process-driven mindset with the confidence to take ownership and implement change.
• Be able to use the system to automate and drive efficiencies. Develop and deliver new initiatives.
• Relevant qualifications in finance, credit management, or business (e.g., CICM accreditation) are advantageous