Group Head Market Analytics and Insights

Group Head Market Analytics and Insights:

The Group Head Market Analytics & Insights is a pivotal role supporting Nord Anglia Education’s commercial growth, leading the commercial data and insights function and working closely with the Chief Commercial Officer and Regional Teams to ensure decisions are underpinned by accurate, accessible and actionable data.

The role is responsible for the quality, consistency and development of commercial data reporting and analytics across NAE, including the frameworks, dashboards and performance measures used to understand and drive performance. The successful candidate will lead the teams providing market and parent insights and whole of funnel school by school data to provide clear insight for Central, Regional and school teams.

Alongside this, the role will lead a focused market intelligence capability across our existing school portfolio, combining internal performance data with external market, customer and competitor insight to identify trends, risks and opportunities and support decisions around enrolment growth, pricing, positioning, marketing and school strategy.

The role:

• Lead the global market analytics and insights function, defining strategy, standards and best practice for reporting, analytics and performance measurement across the organisation.


• Own marketing and enrolment performance frameworks, establishing consistent KPIs, metrics and reporting across central, regional and school teams.


• Drive data-led decision making by identifying key performance trends, opportunities, risks and drivers across the customer and enrolment journey.


• Lead and develop a high-performing analytics team, ensuring high-quality insight, stakeholder responsiveness and continuous capability growth.


• Deliver market intelligence and competitor analysis, combining internal data with external market research to assess demand, market position and growth opportunities.


• Provide strategic commercial insight to support enrolment growth, pricing, positioning, customer acquisition and marketing investment decisions.


• Translate complex data into clear, actionable recommendations, influencing senior leaders and shaping business strategy across the global school portfolio.


• Build strong stakeholder relationships across Marketing, Finance, Operations, Strategy and Technology, acting as the trusted expert and lead voice for analytics, reporting and market insight.

See full job description, here.

What we're looking for:

• Degree-level education in a relevant discipline from a recognised institution.


• Postgraduate or professional qualifications in data, analytics, business, economics, market research or a related discipline advantageous.


• Significant experience leading data, analytics, reporting or insights within a Marketing, Commercial or customer-focused function in a complex, multi-site or international organisation.


• Proven track record of leading teams responsible for recurring performance reporting, dashboards, analytics and actionable insight.


• Strong experience defining KPIs, reporting frameworks and data standards, with responsibility for data quality and consistency.


• Experience combining multiple data sources to diagnose performance, identify trends and support commercial decision-making.


• Experience in market intelligence, customer insight or competitor analysis, with the ability to connect external context to internal performance.


• Experience working with senior leaders and influencing decision-making across multiple functions or geographies.


• Familiarity with the international schools sector, premium education or another multi-site consumer-facing environment advantageous.

Technical skills:

• Advanced analytical and data literacy, with the ability to interrogate, interpret and synthesise complex quantitative and qualitative information.


• Strong understanding of performance reporting, KPI design, dashboarding, data governance and data quality principles.


• Ability to translate complex data and analysis into clear, concise and actionable recommendations for non-technical audiences.


• Strong understanding of marketing and commercial performance drivers, including the customer journey, enrolment, pricing, positioning and growth.


• Strong market research capability, including demand, competitor and customer analysis.


• Excellent written and oral English communication skills; additional languages advantageous.