Group IT Infrastructure Manager - STAFFORDSHIRE - UK

• Group IT Infrastructure Manager
• Manager
• UK

Group IT Infrastructure Manager
 
- STAFFORDSHIRE
- UK
 
Salary: 45,000 to 55,000 
 
Eligibility Requirements:

• This role is only open to British nationals or individuals who have been living and working in the UK for a minimum of five years.
• Applicants must reside within an hour's drive of Tamworth, as this is a full-time, onsite position with no remote working options.
• A valid driving license and access to a car are essential for this role.

Role Overview:  
The Group IT Infrastructure Manager leads the technology backbone of our organisation, supporting 300+ users across the UK, Ireland, Scotland, and Dubai. You'll oversee a Helpdesk team of six and three 3rd Line Engineers, fostering a collaborative, service-focused culture.
 
Key Responsibilities:  
Infrastructure & Operations Management:  
Manage daily IT operations, including hardware and software. Oversee system installation, upgrades, maintenance, and new hardware and software implementation. Ensure optimal performance through testing and troubleshooting.  
 
WAN Infrastructure & Security:  
Coordinate and manage a resilient WAN infrastructure to ensure reliable connectivity and performance across all sites.  Implement and maintain robust security measures.   
  
Project Management:  
Lead large-scale infrastructure projects, including deployments, upgrades, and migrations. Develop project plans, allocate resources, and ensure timely, budget-friendly delivery.
   
Skills and Qualifications: 
 
Networking:  

• Proficiency in networking, including administration, installation, and troubleshooting (ideally to CCNA level). 
• Experience with enterprise-grade networking solutions, including Cisco, Fortinet, and Rukus, with a focus on performance optimisation and security.  

Hardware & Infrastructure:  

• Knowledge of monitoring tools such as SolarWinds, Nagios, or PRTG to ensure optimal system performance.  

Microsoft Technologies:  

• Windows Server (2012-2025) for active directory management, group policy configuration, and system administration.  
• Azure AD for identity and access management, including integration with hybrid environments. 
• Microsoft Intune/JAMF  
• Advanced knowledge of Office 365 suite/Windows OS 10/11 administration, licensing, and support.   

Backup & Disaster Recovery:  

• Proficiency with backup and recovery tools like Veeam for ensuring business continuity.  
• Experience in setting up and maintaining disaster recovery solutions, including replication and failover configurations.  

Security & Compliance:  

• Strong understanding of IT security standards and best practices, including firewalls, endpoint protection, and threat detection systems.  
• Knowledge of compliance frameworks, such as ISO 27001 and GDPR, and experience implementing security audits. 

Operating Systems & Other Tools:  

• Good knowledge of Linux distributions (e.g., Ubuntu, CentOS) for server administration and scripting.
• Experience with automation and scripting tools such as PowerShell, Bash, or Python to streamline IT operations.     

Certifications & Standards:  

• MCSE- Essential  
• ITIL qualification - Essential  
• CCNA or equivalent networking certification – Essential  
• CISSP or CompTIA Security+ – Desirable  
• ISO 27001 Experience – Desirable  
• PRINCE2 – Desirable 

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