Group Operations Director

Group Operations Director - Fire & Security Services
Location: Hybrid (Hertfordshire & Midlands)
Salary: £65,000 - £80,000 + Car/Car Allowance + Private Healthcare + Benefits

A privately owned and growing fire and security group is seeking an experienced Group Operations Director to lead and develop its multi-site operations in line with ambitious growth targets.

Reporting directly to the CEO, this is a newly created role offering a rare opportunity to shape the operational strategy and performance of two well-established businesses within the group.

Key Responsibilities:

• Provide strategic and hands-on leadership across all operational departments
• Drive improvements in service delivery, project execution, and compliance
• Lead and mentor management teams across multiple locations
• Develop and implement KPIs to ensure operational excellence and efficiency
• Support innovation, continuous improvement, and growth initiatives
• Collaborate closely with senior leadership on group-wide strategy and execution

Candidate Profile:

• Significant experience in a senior/director-level operations role within a service or project-led environment
• Ideally has experience within the fire and security sector (not essential)
• Strong leadership, analytical, and decision-making capabilities
• Commercially minded, with a focus on quality, compliance, and customer satisfaction
• Comfortable in a fast-paced, growing SME environment

Benefits include:

• 9-day working fortnight
• 25 days holiday
• Car or car allowance
• Private healthcare
• Wellness and EAP programme
• Continuous professional development
• Industry-leading benefits platform

This is an exceptional opportunity to join a progressive organisation that truly invests in its people and prioritises a supportive, high-performance culture.