Group Retail Insurance Lead Manager

Group Retail Insurance Lead Manager

Location: Plymouth

Salary: £50k + company benefit package

Hours: 9am - 17.30pm (hybrid working available - 2/3 days office based)

Have you got a strong technical insurance background with a proven background within the retail general insurance industry and are looking for the opportunity to take on a pivotal role overseeing the insurance operations and effective implementation of insurance solutions across my client’s organisation?

My client is seeking a dynamic and experienced insurance manager to lead and manage the group insurance function, including team engagement, product performance management and operational, marketing development and product specific initiatives.

Key Responsibilities and skills:

• Lead the development, implementation, and management of the Group’s Insurance Strategy
• Manage daily insurance operations, ensuring regulatory and policy compliance.
• Lead the development and management of the delivery of communications and training strategies.
• Develop and implement strategies to enhance business operational efficiency and customer satisfaction.

Essential Experience & Attributes:

• A good understanding of the insurance industry and regulatory requirements.
• The ability to motivate and communicate with others at all levels.
• Influential relationship skills and excellent communication & negotiation skills
• Well-developed report writing, verbal & written communication and presentation skills
• Ability to manage multiple priorities and deliver results
• Self-motivated and collaborative
• Resilient and adaptable to change/growth
• Evaluate and implement new technologies and tools to improve insurance operations and service delivery.
• Capable of working under pressure, driving change, and meeting deadlines.

Qualifications:

• CII qualifications or working towards would be desirable
• Knowledge of best practice for general insurance and an understanding of rules and regulations relating to retail insurance broking (e.g., Data Protection Act, Money Laundering, Client Monies, ICOBS, Complaints, Quality Assurance, Treating Customers Fairly concepts, etc.) is highly desired.
• Proven experience in the insurance industry, with a focus on management and technical roles.
• Strong knowledge of consumer retail insurance products and sales journeys
• Excellent leadership, communication, and interpersonal skills.

If you are looking for a new and challenging role within a proactive and forward-thinking organisation, then please submit your CV ASAP.