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About Us
We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky.
IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale.
Purpose of the role
Your responsibilities
MultiCategory Transformation Leadership
Lead Groupwide transformation across GSE, Ground Handling, Hotel and Transport, Lounges procurement categories.
Unlock and prove CASK benefits associated with disrupted passengers across the Group, spanning hotels, transport and meal vouchers, to reduce EU261 exposure while improving customer experience.
Lead High Profile RFP’s associated to Transformation initiatives
Lead GSE procurement transformation to implement predictive, dataled asset management.
Act as the primary business partner link between Innovation, Transformation and Airports Procurement.
Provide agile, shortnotice support to highprofile, highvalue projects requiring senior intervention.
2.3 GSE Transformation & Digitalisation
Lead GSE procurement transformation to implement predictive, dataled asset management.
Introduce digital tools, analytics, automation and supplier performance frameworks.
Transition the function from reactive asset management to proactive, insightsdriven procurement and lifecycle control.
Identify synergies across group for GSE including spec review.
2.3 Innovation, Transformation & Automation Partnership
Act as the primary business partner link between Innovation, Transformation and Airports Procurement.
Convert innovation concepts into procurement initiatives that drive material cost benefit.
Ensure suppliers and airline stakeholders align to the innovation roadmap and deliver against digital performance expectations.
2.4 Stakeholder & Supplier Leadership
Build trusted relationships with senior stakeholders across all airlines and Group functions.
Navigate differing airline priorities, facilitating alignment and driving collective outcomes.
Lead difficult conversations regarding performance, tradeoffs and crossairline priorities.
2.5 Strategy, Insights & Governance
Develop transformation roadmaps with clear milestones, benefits and accountability.
Design and oversee dashboards, KPIs and financial models for transparency and performance tracking.
Embed strong governance to ensure delivery discipline, risk management and benefits realisation.
2.6 Flexibility & Rapid Deployment
Provide agile, shortnotice support to highprofile, highvalue projects requiring senior intervention.
Rapidly mobilise into urgent workstreams to stabilise, accelerate or unblock progress.
Rebalance workload dynamically to support organisational priorities without losing delivery momentum.
Your skills, experience and qualifications
Essential
Extensive experience in procurement transformation, category management or crossfunctional change.
Strong analytical capability with solid financial acumen for savings modelling and validation.
Demonstrated expertise in complex stakeholder management and influencing across senior levels.
Proven experience in negotiating with suppliers and managing thirdparty performance.
Strong changemanagement capability, including embedding new ways of working across multiple operating companies.
Agility and flexibility to pivot quickly into urgent projects and high pressure situations.
Ability to manage competing priorities and trade-offs across multiple airlines.
Desirable
Experience in aviation, hospitality, ground operations or asset heavy environments.
Experience with digitalisation, automation, IoT or data driven procurement.
Familiarity with RASK for CASK or revenue linked commercial models.
Project/programme management qualifications (Prince2, Agile, Lean).
4. Personal Attributes
Strategic thinker with strong problem solving and commercial judgement.
Highly flexible, adaptable and comfortable operating in fast paced, ambiguous environments.
Strong communicator who can simplify complexity and influence diverse stakeholders.
Data driven mindset with a focus on measurable performance and continuous improvement.
Collaborative and resilient, able to challenge constructively and drive consensus.
What we offer
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.
The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses.
We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
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