GTM Manager - Services growth

Your day at NTT DATA

This role requires a valid work permit in any of the countries listed.

Requires expertise across the full Support Services Lifecycle and Software understanding: 

• At least 5 years’ experience in sales and/or business development within a large scale (preferably multi-national) technology services environment across a range of services including support 

• Understanding of support services market, market dynamics, trends, vendor (OEM), reseller, distributor relation and high-level competitive landscape 

• Understanding of the TSIA LAER and DARE model and the roles played throughout the lifecycle. 

• Strong understanding of SW & service lifecycle management and go-to-market strategies in a technology or services environment. 

• Experience as sales specialist, business development, or services delivery, ideally in a multi-country or matrix organization. 

• Ability to collaborate effectively across functions and build strong stakeholder relationships. 

• Strategic thinking combined with execution focus and results orientation. 

• Strong communication, presentation, and analytical skills. 

• Knowledge of IT services environments and industry practices is beneficial. 

• Interpersonal skills with the ability to develop and maintain solid stakeholder relationships and collaborate with key client facing teams 

• Demonstrates leadership skills and drives standards of performance 

• Strategic thinking ability coupled with strong planning and execution skills 

• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations 

• Ability to interpret complex data/reports, derive business insights and define relevant operating responses 

• Sufficient knowledge and understanding of IT service environment, service operations and ITIL practices 

• You have an educational background in IT, business administration or information management focused on product management and/or business development. 

• Experience in product and business development in technology and services domains, including client facing responsibilities. 

• You are familiar with consulting led approaches, methodology and practice. 

• Strong communication, presentations and planning skills are key. 

• Experience in project management and/or marketing will be an asset. 

• You are fluent in written and spoken English and have hold positions in which you have demonstrated your ability to engage with a wide range of functional and geographical organizations, including multicultural management 

Academic Qualifications and Certifications: 

• Tertiary level qualification such as a business management or equivalent degree 

• Certification and/or working knowledge of ITIL practice. 

• English: Fluent (Mandatory)

Previous Example Roles: 

• Sales Leader (specialist) 

• Business Development Leader 

• Partner Business Development Manager 

• Support Services & SW Specialist 

• Client Manager