Guest Experience Host (Corporate)

Front of House Host - Luxury Automotive Brand

Join our client's prestigious automotive brand as a Front of House Host, where you'll be at the forefront of creating an exceptional first impression for all Park Lane and Park Royal customers. This is a pivotal role providing outstanding service across both the sales and after-sales departments.

Previous experience in a customer-facing role within luxury corporate hospitality and events.

This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites. Flexibility is key to ensuring full coverage during opening hours, including bank holidays.

Hours of work are between 7:30am - 20:00pm depending on the day and shift.

Your Time at Work

You will be the face of the brand, delivering a seamless, elevated experience from arrival through to departure.

- Provide a warm, professional welcome to every guest
- Maintain immaculate showroom and reception standards
- Offer refreshments and attentive, personalised hospitality
- Confidently present vehicle features and brand benefits
- Coordinate closely with Sales and Aftersales to ensure a smooth customer journey
- Manage calls, emails, and appointments with polished professionalism
- Oversee customer flow within the showroom environment
- Deliver a discreet, tailored experience for VIP clients
- Support meetings and events, ensuring all details are flawlessly prepared
- Escalate issues promptly and support day-to-day operations as required
- Uphold brand standards, presentation, and attention to detail at all times

Our Perfect Worker

Polished, personable, and service-driven, you excel in creating memorable, high-end customer experiences.

Essential:
- Exceptional communication and interpersonal skills
- Strong relationship-building ability
- Highly organised with excellent attention to detail
- Confident managing multiple priorities with professionalism

Key Information and Benefits

- £33,000 annual salary
- 25 days' holiday, plus Bank Holidays

Job Ref: 1BMWF

About Staffline

Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.

As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.
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