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Hard Services Manager

icon building Company : Capita Plc.
icon briefcase Job Type : Full Time

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Job Description - Hard Services Manager

If you’re a Hard Services or Engineering Manager who enjoys owning compliance, leading engineers properly, and making sure standards don’t just exist on paper, this could be a strong next step.

At Tascor, our sites support critical public services. That means our buildings, systems and assets must work, safely, consistently and compliantly, every day.

We’re looking for a Hard Services Manager who’s confident operating in that environment.

Job title:

Hard Services Manager

Job Description:

This role is primarily based at Gloucester Police HQ and Shepherds Road Fire & Rescue site.

The challenge you’ll be stepping into

You’ll be responsible for the day‑to‑day leadership and delivery of Hard FM services on a complex, operational site.

This isn’t about firefighting for the sake of it. It’s about:

  • Taking ownership of planned and reactive maintenance
  • Ensuring statutory compliance is robust, visible and audit‑ready
  • Leading engineers and specialist subcontractors with clarity and confidence
  • Supporting lifecycle and project activity so assets remain fit for purpose
  • Acting as a trusted deputy to the Contract Manager when required

You’ll be close to the detail, but with enough autonomy to make improvements stick.

What you’ll be trusted to do

  • Own and manage the maintenance and compliance programme, ensuring safety and performance are never compromised
  • Lead and develop the on‑site engineering team, setting clear expectations and standards
  • Manage M&E subcontractors, ensuring work is completed safely, compliantly and to specification
  • Support the delivery of lifecycle and project works from planning through to completion
  • Carry out internal audits against M&E, statutory and SFG20 standards
  • Be a visible, credible technical lead on site

What we’re really looking for

Rather than a long wish‑list, we’re keen to speak to people who can demonstrate:

Essential

  • Strong experience in Hard FM / maintenance management at management level
  • Hands‑on knowledge of statutory compliance, including fire and water regulations
  • Experience working to SFG20 standards
  • Understanding of lifecycle and project delivery in a live environment
  • Working knowledge of BMS systems
  • Confidence leading engineers and managing specialist subcontractors

Desirable

  • A recognised technical qualification
  • Experience within PFI or similarly complex contracts

If you’ve been operating as a Hard Services Manager, Engineering Manager, or Senior Supervisor ready for more ownership, we’d like to talk.

Why join Tascor?

Tascor is part of Capita’s Education & Government Services division. We operate in secure justice, immigration and public‑sector environments where FM performance really matters.

You’ll be joining:

  • A large, established FM team
  • A business that values compliance, professionalism and doing things properly
  • An environment where your technical judgement is respected
  • A role with real responsibility and visibility

What’s in it for you?

  • A competitive basic salary up to £50,000 depending on experience
  • 23 days’ holiday (rising to 27), with the option to buy more
  • Pension, life assurance and a wide range of flexible benefits
  • Volunteering day and access to employee networks
  • Free on‑site parking in Gloucester

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

Interested?

If you’re looking for a Hard Services role where standards matter and your expertise is genuinely valued, we’d like to hear from you.

Apply now and let’s have a conversation.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss. 

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]

Location:

Gloucester

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent
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