Head Housekeeper

Palé Hall is a luxurious destination for quiet retreat, comfort and culinary indulgence. Situated in the tranquil Dee valley this grand, historic Victorian mansion has an idyllic woodland garden rolling down to the banks of the river. The spectacular Snowdonia National Park is on our doorstep.  The hotel features eighteen luxurious, individually styled bedrooms and suites with sumptuous décor, each with a beautifully appointed bathroom. In addition there are four charming garden suites situated within the estate grounds.  Our guests enjoy two contrasting dining experiences, the Henry Robertson fine dining room with its Michelin Green Star.

At Palé Hall, every detail matters. As part of our commitment to excellence, we are seeking a leader who understands that true luxury lies in the smallest touches.

• Lead, train, and inspire the housekeeping team to uphold the highest standards of cleanliness, presentation, and service.

• Conduct regular inspections of guest rooms and public areas to ensure flawless presentation.

• Manage rotas, stock levels, and departmental budgets efficiently.

• Liaise with other departments (especially Front Office and Maintenance) to ensure smooth daily operations.

• Handle guest requests and feedback with professionalism, warmth, and urgency.

• Maintain strict health, safety, and hygiene compliance across all areas.

• Previous experience in a senior housekeeping role is essential.

• Exceptional leadership, communication, and team-building skills.

• A keen eye for detail and an unshakeable commitment to excellence.

• Ability to multitask in a fast-paced environment while maintaining grace under pressure.

• Discreet, trustworthy, and impeccably presented.

• A supportive and prestigious working environment.

• Competitive salary and benefits package.

• Opportunities for ongoing professional development and career growth.

• Meals on duty, uniform provided, free parking and temporary staff accommodation (if applicable).

Please send your CV to [email protected]