Head of Care

We are seeking a Head of Care to join a 29-bed residential care home located in Sidmouth, Devon, within a UNESCO World Heritage Site along the Jurassic Coast.

The post holder will support the Registered Manager in ensuring that the quality of care provided is of a high standard, regularly reviewed, and planned in partnership with residents and their advocates. The role includes overseeing the care team, delivering mentorship and supervision, and deputising for the Registered Manager when required.

• Conduct supervision, check-ins, and mentorship to the care team, producing supervision documentation, identifying training needs and opportunities, and focusing on mandatory training and policy understanding.
• Complete interviews, inductions, and probations of new members of staff alongside the Registered Manager.
• Act in an advisory capacity for Team Leaders, including medication management and care planning, and allocate tasks and responsibilities as appropriate.
• Conduct observations on care capacity and efficiency, advising the Registered Manager for staffing reviews.
• Attend meetings and provide support and mentorship to staff individually or in groups.
• Compile rotas where needed and ensure adequate cover.
• Work in a Team Leader or Care role to support the team if required.
• Ensure person-centred software assessments and reviews are updated at least every 28 days, including pre-admission assessments, accident and incident processing.
• Support Team Leaders to complete reviews and updates, including infection registers, wound care, and care plans.
• Liaise with local surgeries and multidisciplinary teams, logging communication and overseeing appointments.
• Ensure ATLAS eMAR is updated and audited, delegating where necessary.
• Maintain the training matrix system for all care employees and volunteers.
• Log safeguarding alerts and create action plans, raising SUI folders and attending weekly meetings.
• Attend service improvement meetings, respond to regulatory changes, and strive for continuous improvement.

Essential:

• Level 3 Leader in Adult Care Qualification.
• Experience at Team Leader level.
• Ability to lead by example and communicate effectively.
• Good IT skills and ability to use Microsoft Excel.
• Courteous, professional, and aligned with the Christian ethos and values of the home.

Desirable:

• Working towards Level 5 Leader in Adult Care Qualification.
• Safeguarding Lead Level 2.
• Previous experience as a Head of Department.
• Management and Leadership qualification.
• Experience with booking systems.

35 hours per week - Monday to Friday 9am-5pm (or 5 days over 7 as agreed with the manager).

If this role matches your skills and experience, apply today or contact the Acorn by Synergie team for more information.

Acorn by Synergie acts as an employment agency for permanent recruitment.