Head of Central Operations

Job Title: Head of Central Operations
Salary: £45,000
Location: Wales
We are looking for a Head of Central Operations for a renowned American-style restaurant on the South Coast of Wales! Known for its welcoming atmosphere and diverse menu, our establishment offers a fast-paced environment and a casual dining experience in a fun, family-friendly setting. We are seeking a dynamic and experienced Head of Central Operations or Senior General Manager to oversee our operations, ensure top-notch customer service, and support our dedicated team. If you have strong leadership skills, a passion for hospitality, and the ability to thrive in a vibrant atmosphere, we want to hear from you!
About the venue and company
Part of a well-known chain celebrated for its classic American-style dishes.
In a prime location on the Suth Coast of Wales.
Established company with a great reputation!
About the position
Oversee and streamline daily operations, ensuring efficiency and excellence in service.
Primarily day-time hours with one weekend required per month.
Support and mentor staff, fostering a motivated and high-performing team.
Maintain and enhance customer satisfaction by upholding our high standards of hospitality.
Implement and monitor compliance with franchise agreements and brand standards.
The successful candidate
Previous experience as Head of Central Operations or Senior General Manager hospitality required.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven record of achieving financial targets and driving business growth.
Company benefits
Company pension.
Discounted and free meals.
On-site parking.
Employee discounts.
Flexible scheduling.
Job Title: Head of Central Operations
Salary: £45,000
Location: Wales
If you are keen to discuss the details further, please apply today or send your cv to
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