Head of Credit Operations

HEAD OF CREDIT OPERATIONS

£120,000

LONDON

THE COMPANY

This is an exciting opportunity with a fast-paced financial services business. The role offers the chance to lead an operations function scoping across underwriting, payments and fraud/financial crime and have a real impact in your role to make a difference to company performance.

THE ROLE

• Leading underwriting, payments and fraud/fincrime teams
• Keep the teams running well to achieve business KPIs whilst driving improvements
• Hire, manage, and mentor next level of managers
• Collaborate closely with Credit Risk and Compliance to create a reliable, ongoing feedback mechanism that bridges strategic policy and day-to-day operations.
• Optimise decision-making and application workflows by evaluating funnel metrics and partnering with technology teams to revamp key systems and processes.
• Booste team productivity through metrics-based performance tracking and incentive programs designed to drive continuous operational improvement.

YOUR SKILLS AND EXPERIENCE:

• Essential to have experience managing a large team in a credit operations function
• Experience in underwriting and operations
• Ideally experience in payments or fraud/fincrime (flexible on this)
• Experience developing management abilities in others
• Ability to be agile and work in a fast-paced, driven environment

SALARY AND BENEFITS

• Up to £120,000 base salary
• Company bonus scheme
• Pension contribution scheme
• Health insurance
• 25 days' holiday

HOW TO APPLY

Please register your interest by sending your CV to Harnham through the 'Apply' link