Head of Data Science and AI

This role shapes how data science and AI are used across Heathrow.

It sets direction for enterprise analytics and AI services that support safe, efficient and reliable airport operations.

The role oversees Data Science and AI services across multiple business areas. It ensures AI use is responsible, well‑governed and delivers clear value. It also supports senior decision‑making through insight and evidence. 

• Set the direction for data science and AI across Heathrow, aligned to business needs. 
• Put clear AI governance, ethics and assurance arrangements in place. 
• Ensure analytics services are reliable, secure and meet agreed service outcomes. 
• Oversee investment, supplier arrangements and value tracking for AI and analytics. 
• Build sustainable capability across data science, AI engineering and analytics. 

• Strong experience delivering data science or AI solutions at enterprise scale. 
• Experience guiding teams that develop and deploy machine learning models. 
• Practical knowledge of responsible AI, governance and regulatory expectations. 
• Experience shaping strategy and turning insight into business outcomes. 
• Experience using cloud platforms for analytics and AI workloads. 
• Ability to explain technical ideas clearly to non‑technical audiences. 
   

Desirable

• Experience working in complex operational environments. 
• Familiarity with production‑level model deployment and monitoring approaches.