Head of Digital

A senior leadership role overseeing digital strategy, enterprise systems, CRM, and infrastructure. This is your chance to drive tech innovation and deliver business-wide transformation.

Client Details

Our client is a purpose-driven, member-based organisation undergoing significant digital and cultural change. With a strong commitment to innovation and service excellence, they're investing heavily in technology to enable smarter operations, deeper engagement, and a more connected future.

Description

• Develop and deliver a future-facing digital strategy
• Lead internal IT, CRM, website, enterprise systems, and data security
• Oversee budgets, tech investments, and supplier partnerships
• Deliver digital projects that drive operational efficiency
• Ensure robust, secure, and scalable digital infrastructure
• Lead and inspire a cross-functional digital team
• Collaborate with stakeholders and third parties to deliver innovation
• Take full ownership of the CRM platform (MS Dynamics) and website roadmap
• Ensure digital platforms meet accessibility, user experience, and SEO standards
• Embed a culture that embraces technology and change

Profile

• 5+ years in senior digital, IT, or tech leadership roles
• Strong grasp of CRM (ideally Dynamics), IT systems, and digital platforms
• Proven experience managing third-party suppliers and contracts
• Commercially savvy with budget and investment oversight
• Strategic thinker who delivers through collaboration
• Skilled in stakeholder management and cross-functional leadership
• Strong data governance and cybersecurity awareness
• Agile, adaptable, and excited by transformation
• Experience in charity, membership, or not-for-profit sectors (a bonus)

Job Offer

• £75,874 salary, 36.25-hour work week
• 31 days annual leave + bank holidays
• Hybrid working - 1-2 days in office
• Big leadership scope across digital and IT
• Autonomy to shape and deliver major transformation
• Work for a values-led organisation with real social impact
• One-stage interview process - fast and focused