Head of Events - Delivery & Systems

Head of Events - Delivery & Systems in Blackpool Business Park, Blackpool (FY4) | Federation of Small Businesses (FSB) Search Search These jobs were popular with other job seekers Digital Portfolio Manager DWP Digital Walker's Hill, Blackpool (FY4), FY4 5ES Up to £44447 per annum 2 weeks ago Solutions Manager 1TECH STAFFING LIMITED Daresbury, Warrington (WA4) Up to £45,000 per annum 2 weeks ago Business Support Officer Creative Support Blackpool, Lancashire Up to £26,130 Per Annum 22 hours ago NEW Registered Manager- Young People SCR Recruitment Services Blackpool, Lancashire From £45,000 to £60,000 per annum 1 week ago Senior Technical Lead DWP Digital Blackpool, Lancashire £75026 - £92522 per annum + 28.97% employer pension 5 days ago Client Executive MARSH CORPORATE SERVICES LIMITED Milnthorpe (LA7) 1 week ago Senior Solutions Development Manager Great Bear Appleton Thorn, Warrington (WA4), WA4 4TQ Competitive plus bonus 2 weeks ago Sales Design Consultant Hillarys Blinds Fylde Road Ind Est, Preston (PR1), PR1 1BA £50000.00 to £50000.00 per year 1 week ago Account Manager - IT Solutions ECS Manchester (M1) Up to £50000 per annum + + double OTE 3 days ago Project Manager Erin Associates Lytham St. Annes (FY8), FY8 £35000 - £38000 per annum, Benefits Pension & Life Assurance, Discount 2 weeks ago Digital Portfolio Manager DWP Digital Walker's Hill, Blackpool (FY4), FY4 5ES Up to £44447 per annum 2 weeks ago Solutions Manager 1TECH STAFFING LIMITED Daresbury, Warrington (WA4) Up to £45,000 per annum 2 weeks ago Business Support Officer Creative Support Blackpool, Lancashire Up to £26,130 Per Annum 22 hours ago NEW Registered Manager- Young People SCR Recruitment Services Blackpool, Lancashire From £45,000 to £60,000 per annum 1 week ago Senior Technical Lead DWP Digital Blackpool, Lancashire £75026 - £92522 per annum + 28.97% employer pension 5 days ago Client Executive MARSH CORPORATE SERVICES LIMITED Milnthorpe (LA7) 1 week ago Senior Solutions Development Manager Great Bear Appleton Thorn, Warrington (WA4), WA4 4TQ Competitive plus bonus 2 weeks ago Sales Design Consultant Hillarys Blinds Fylde Road Ind Est, Preston (PR1), PR1 1BA £50000.00 to £50000.00 per year 1 week ago Account Manager - IT Solutions ECS Manchester (M1) Up to £50000 per annum + + double OTE 3 days ago Project Manager Erin Associates Lytham St. Annes (FY8), FY8 £35000 - £38000 per annum, Benefits Pension & Life Assurance, Discount 2 weeks ago Head of Events - Delivery & Systems Federation of Small Businesses (FSB) Blackpool Business Park, Blackpool (FY4) Permanent Published: 22 hours ago £51,545 per annum plus competitive benefits package Head of Events - Delivery & Systems Federation of Small Businesses (FSB) Head of Events - Delivery & Systems We are looking for an experienced and driven Head of Events & Delivery Systems to lead the successful delivery of FSB’s events strategy. This is a key leadership role with end-to-end responsibility for our online events and webinars, while also overseeing support for local in-person events through a dedicated team of Event Co-coordinators. You will play a critical part in ensuring high-quality event delivery, driving engagement, and maximising commercial opportunities. Key Responsibilities Lead the delivery of FSB’s events strategy, ensuring alignment with organisational goals Manage and develop a team of Event Co-ordinators to achieve objectives and KPIs Oversee all online events and webinar delivery, ensuring a seamless user experience Manage and optimise the events software platform, resolving issues and working with IT on developments Collaborate with internal teams and external stakeholders, including sponsors and partners Support the delivery of in-person events alongside field teams Develop and maintain event policies, guidance, GDPR compliance and customer processes Maximise income generation, lead generation and member retention through events Handle event-related enquiries and complaints with a focus on excellent customer service Monitor, analyse and report on event performance and KPIs Manage budgets in line with departmental requirements About You You are a strategic thinker with strong leadership capability and a passion for delivering high-quality events and customer experiences. Essential experience and skills: Proven experience delivering an events strategy at a strategic level, including KPI management Experience managing remote teams effectively Strong background in online events platforms and systems management Experience supporting and delivering in-person events Competence in management information systems and Microsoft Office Experience handling customer enquiries and resolving complaints Ability to create engaging event marketing content for digital and local channels Strong organisational skills with the ability to manage multiple priorities and deadlines Desirable: Event management or CMI qualification/training Experience working in a remote or home-based environment Understanding of the challenges and needs of small businesses Personal Attributes Excellent communication and relationship-building skills Collaborative leadership style with the ability to influence across teams Proactive, solutions-focused approach High standards and a passion for delivering excellence Flexible and adaptable mindset Additional Requirements Willingness to travel across the UK, including occasional evenings and weekends. Full UK driving licence and access to a suitable vehicle for business use. A suitable home office environment aligned to the needs of the role. This role involves working from the Blackpool office two days per week. Why Join Us? At FSB, you’ll be part of a purpose-driven organisation making a real difference to small businesses across the UK. We offer a supportive and flexible working environment where your ideas and leadership will have a tangible impact. What We Offer In addition to a fulfilling career with FSB,?you’ll?also?benefit?from: 26 days holidays per year plus bank holidays with the?option?to buy 3 days with your Annual Flex Pot* Annual Flex Pot* to spend on benefits including?additional?pension,?additional?holidays,?additional?critical illness cover,?additional?life cover, cycle to work scheme and discounted gym membership Health cash plan*?(Access to claim back?numerous?benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling,?health?and wellbeing) Critical illness and income protection insurance* Enhanced Maternity and Paternity Pay Access to an employee?assistance?programme and mental health first aiders Group Personal Pension (GPP) *Applicable on completion of probationary period and subject to terms Why Join Us? You’ll be part of a supportive, innovative team where your expertise will directly influence the quality and success of key systems and services. We’re passionate about continuous improvement, investing in our people, and delivering real value to the business. Since 1974, the Federation of Small Businesses (FSB) has been the trusted voice of millions of small businesses and self-employed individuals across the UK. We are dedicated to helping our members start, run, and grow their businesses with confidence. Through expert advice, market-leading benefits, and tailored local support, we empower entrepreneurs at every stage of their journey. We also champion the interests of small businesses by campaigning on the issues that matter most ensuring their voices are heard where it counts and driving positive change across the business landscape. Additional Information? All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK. As an equal?opportunities?employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination?on the basis of?age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe there is?a strong case?for the Equality, Diversity and Inclusion agenda and aspire to have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Candidates with a disability who require reasonable adjustments should contact the HR department. Applicants are advised to?apply early. We reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email. Similar Head Of Events Jobs Popular with Other Job Seekers Digital Portfolio Manager DWP Digital Walker's Hill, Blackpool (FY4), FY4 5ES Up to £44447 per annum 2 weeks ago Solutions Manager 1TECH STAFFING LIMITED Daresbury, Warrington (WA4) Up to £45,000 per annum 2 weeks ago Business Support Officer Creative Support Blackpool, Lancashire Up to £26,130 Per Annum 22 hours ago NEW Registered Manager- Young People SCR Recruitment Services Blackpool, Lancashire From £45,000 to £60,000 per annum 1 week ago Senior Technical Lead DWP Digital Blackpool, Lancashire £75026 - £92522 per annum + 28.97% employer pension 5 days ago Client Executive MARSH CORPORATE SERVICES LIMITED Milnthorpe (LA7) 1 week ago Senior Solutions Development Manager Great Bear Appleton Thorn, Warrington (WA4), WA4 4TQ Competitive plus bonus 2 weeks ago Sales Design Consultant Hillarys Blinds Fylde Road Ind Est, Preston (PR1), PR1 1BA £50000.00 to £50000.00 per year 1 week ago Account Manager - IT Solutions ECS Manchester (M1) Up to £50000 per annum + + double OTE 3 days ago Project Manager Erin Associates Lytham St. Annes (FY8), FY8 £35000 - £38000 per annum, Benefits Pension & Life Assurance, Discount 2 weeks ago Head Of Delivery jobs Head Of Delivery jobs in Blackpool Business Park IT jobs IT jobs in Blackpool Business Park Management jobs Management jobs in Blackpool Business Park Jobs in Blackpool Business Park Head Of Marketing jobs Head Of Operations jobs Supply Chain Director jobs Head Of Facilities jobs Head Of Quality jobs Head Of Service jobs Head Of Customer Service jobs Head Of Sales jobs Chief Of Staff jobs Head Of Maintenance jobs Head Of Communications jobs Delivery Manager jobs Head Of Services jobs Head Of Conveyancing jobs Service Delivery Director jobs Head Of Client Services jobs Get hired. 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