Head of Fundraising

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

This role is subject to a DBS check

Purpose of role:

This is a pivotal moment to join our team as we strengthen and grow our fundraising presence across Wales and now England. We’re seeking a strategic, visionary Head of Fundraising who can lead and inspire a high-performing team, drive sustainable income growth across multiple streams, and embed a culture of ambition within the team. You’ll play a key role in shaping our fundraising strategy, ensuring we have the resources to deliver our mission and deepen our impact in the areas we cover. This role is perfect for someone with a strong track record in charity fundraising and leadership, who thrives on setting direction, building organisational capability, and delivering measurable results.

Main duties:

Leadership and Management

• Act as line manager to the Fundraising Managers and Business Development and Partnerships Manager.
• Perform daily leadership duties for the Fundraising Team, including regular team meetings and forums.
• Set clear performance targets, monitor wellbeing, and conduct performance reviews.
• Delegate tasks appropriately and manage general administrative duties.
• Support recruitment and induction by conducting interviews and aiding the onboarding processes for the Fundraising Team.
• Champion the Fundraising Team internally and externally, ensuring its contributions are recognised and valued.

Strategy and Planning

• Lead the execution of the organisational business plan and develop a fundraising business plan.
• Design and implement strategies for long-term income growth and organisational sustainability, reviewing annually.
• Develop and maintain charity fundraising pathways to support income diversification and donor engagement.
• Monitor and report on fundraising income and budgets, identifying risks and opportunities.

Fundraising Operations

• Manage the delivery of the annual fundraising events calendar.
• Oversee all fundraising activities and content, ensuring quality, consistency, and alignment with the charity’s brand and values.
• Ensure compliance with ethical, legal, and regulatory requirements, attending relevant training as needed.
• Ensure accurate data collection and reporting for fundraising analysis and evaluation.
• Assist in setting fundraising and performance targets for the team.

Collaboration and Representing 2wish

• Actively contribute to the Senior Leadership Team, including attending weekly meetings and contributing to cross-organisational initiatives.
• Liaise with Trustees, major donors, and other key stakeholders to maintain strong relationships and secure support.
• Work closely with internal teams (e.g. marketing, support) to align messaging and goals.
• Represent the charity at events, public speaking opportunities, and in external forums.
• Provide updates and reports from the Fundraising Team to senior management, committees and the Board of Trustees.
• Resolve and escalate complaints where appropriate

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role Contribute on the social media platforms maintained by 2wish
• It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
• You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

Additional benefits for our employees:

• An 'Employee Assistance Programme,’ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Free tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Employee discounts

Closing date: 6th June 2025