Job Description - Head of Insight and Foresight Consulting
At IGD, we’re proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us.
That’s where you come in.
We’re looking for a Head of Insight & Foresight Consulting who will drive revenue, profitability and build a world class team of consultants.
What you’ll do
Delivery and client leadership
Accountable for the quality, commercial value and profitability of every Insights & Foresight consulting engagement.
Lead IGD’s largest and most complex engagements, especially where briefs are ambiguous or senior stakeholders are involved
Lead senior client meetings and workshops with a clear point of view, challenging where evidence supports it
Set the standard for project structure, thinking and recommendations that are commercial, practical and useful
Review work early, spot issues before clients do and step in when projects or relationships need unblocking
Own scope, resourcing and profitability, ensuring the practice sells what it can deliver
Business development
Owns the Insights & Foresight consulting pipeline and revenue number, working with the Director of Consulting, new business and client success.
Generate opportunities by understanding client challenges and spotting where IGD can help
Turn conversations into projects by shaping the approach, bringing in expertise and writing strong proposals
Own proposals, scope and pricing, including £50k+ bids
Keep the pipeline moving and build upsell opportunities into delivered engagements
Help new business and client success teams sell consulting clearly and confidently across IGD
Team and practice
Leads the Insights & Foresight consulting team and builds its commercial and consulting capability.
Lead and develop the team, improving utilisation, performance, commercial confidence and client impact
Provide accurate resourcing, forecast and project profitability inputs to the Director of Consulting's practice review
Turn recurring client needs into clear, repeatable propositions with a buyer, price and business case
Connect retail knowledge, insight, data, learning and expertise around client problems
What we’re looking for
You’ll be client-facing, commercial and curious, with strong consulting judgement. You’ll know how to ask the right questions, build credibility and bring the right expertise together around a client problem.
Essential
Proven success selling and closing consulting or advisory work, including shaping and pricing proposals
Experience leading senior consulting engagements in or around UK retail, FMCG or foodservice
Experience managing consultants and raising team standards
Operational grip on live engagements: scoping, resourcing and project profitability
Comfortable leading senior workshops and challenging clients with a point of view
Strongly preferred
Experience creating, pricing, launching and repeatedly selling a proposition
Experience working across a matrix organisation to bring insight, data and expertise together
Credibility with retail category, commercial or supply chain leaders
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