Head of Internal Sales

Job Title: Head of Internal Sales

Location: Hertfordshire

Salary: Confirmed on application

Hours: Monday to Friday 9 am to 5.30 pm

Benefits:

Competitive pension, life assurance, private medical, dental, and eye care
25 days annual leave plus bank/public holidays and annual leave purchase option
PerkBox rewards, refreshments, and social/team events
Excellent development and career progression opportunitiesAbout the position of Head of Internal Sales:

We are exclusively partnering with a fast-growing specialist lender to appoint a Head of Internal Bridging Sales, making this an excellent opportunity for an experienced bridging finance professional ready to step into a senior leadership role within a highly ambitious and expanding business. This position will lead and develop a high-performing internal sales and sales admin function, driving results across bridging, commercial and development finance products.

The ideal candidate will bring proven bridging finance experience from a lender, brokerage, bank or specialist finance environment, alongside people management, coaching and performance leadership capability. This is a high-impact role offering genuine influence over sales performance, team development and broker engagement, with strong earning potential, excellent career progression and the chance to play a key role in a growing specialist lending operation.

Responsibilities for the role of Head of Internal Sales:

Lead, manage and develop the internal Bridging Sales team, including Telephone Business Development Managers and Sales Administration
Drive outbound and inbound sales activity to achieve and exceed KPIs, targets and service levels
Coach and develop the team to improve performance, productivity and career progression
Manage pipeline activity, conversion rates and overall sales performance across bridging, commercial and development finance
Support complex cases, broker enquiries and exceptions requiring senior input or approval
Build and maintain strong relationships with brokers, introducers and key market partners
Ensure accurate CRM usage, MI reporting and pipeline management across the team
Work closely with operational and product teams to improve processes and identify sales opportunities
Monitor market trends and competitor activity to support business growth and product positioning
Promote a high-performance, customer-focused and compliant sales culture across the teamExperience and skills required for the role of Head of Internal Sales:

Proven experience in bridging finance (lender, brokerage, bank or specialist lender) - essential
Previous experience in sales or business team management within financial services
Strong track record of delivering against targets, KPIs and performance metrics
Experience in commercial, development or short-term property finance
Ability to manage and develop teams through coaching and performance management
Strong broker/introducer relationship management and pipeline control experience
Experience handling complex cases, referrals and structured lending decisions
Excellent communication skills and ability to perform in a fast-paced, target-driven environmentFor more information regarding the role of Head of Internal Sales, please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
Only candidates based in UK and eligible to work in UK are allowed