Head of IT Infrastructure

Lead, develop, and transform the IT infrastructure and security operations at one of the UK's leading fulfilment and logistics providers, with an ambitious growth strategy supported by cutting-edge technology
You will be part of a dynamic, innovative environment where your leadership will directly influence customer service, operational efficiency, and scalability.

Location: East Grinstead
Hybrid: 2-3 days per week in office
Salary: £80k - £90K

With multiple warehouse locations across the southeast of England and up to Northampton, the role offers meaningful variety, visibility, and the chance to work at the heart of a growing business.

The Opportunity
This senior leadership role combines strategic direction with hands-on delivery and offers:

• Opportunity to Make an Impact: Reshape and enhance the IT infrastructure team, applying your leadership and change management expertise to deliver measurable improvements.
• Autonomy and Flexibility: Evaluate the current environment and recommend and implement changes without unnecessary constraint, allowing you to put your own stamp on the role.
• Exposure to a Growing Business: Join a forward-looking, recently acquired organisation and contribute to its ambitious growth journey.
• Variety of Responsibilities: Oversee infrastructure and security management alongside user support, ensuring a broad and engaging remit.
• Career Development Potential: Reporting directly to the CIO, you will have access to senior leadership, opening doors to further advancement within the organisation.
• Interesting Travel and Site Exposure: Visit various UK sites and engage directly with teams across locations, ideal for someone who enjoys building connections on the ground.

Purpose of the Role
You will be responsible for the stability, performance, and security of enterprise-wide technology platforms. This role combines strategic planning, operational leadership, and team development to support growth and drive innovation.

Key Responsibilities
Infrastructure & Cybersecurity

• Lead the design, implementation, and management of both on-premise and cloud infrastructure.
• Ensure resilience, scalability, and high availability across all operational sites.
• Own and strengthen the organisation's cyber security posture.

Service Delivery & Operations

• Manage the IT Service Desk and infrastructure teams to deliver timely, customer-focused support.
• Drive continual service improvement and root-cause resolution.

Strategy & Innovation

• Shape and deliver the infrastructure roadmap in collaboration with the CIO.
• Identify and implement emerging technologies that enhance performance and security.

Leadership & People Development

• Build and develop a high-performing, collaborative team culture.
• Support team members' personal and professional development.

Governance, Risk & Compliance

• Maintain the infrastructure and security risk register, ensuring compliance with all relevant regulations and policies.

Supplier & Stakeholder Management

• Manage supplier relationships to maximise service quality and value.
• Collaborate with internal stakeholders to align infrastructure with business needs.

Budget & Asset Management

• Manage infrastructure budgets and optimise costs.
• Ensure effective tracking of hardware, software, and cloud assets.

About You
You will bring:

• Proven experience in a senior IT infrastructure leadership role, ideally within logistics, supply chain, or another fast-paced environment.
• Deep technical knowledge of infrastructure technologies (networks, servers, storage, cloud) and strong cyber security expertise.
• A record of delivering infrastructure projects with tangible business outcomes.
• Excellent leadership, stakeholder engagement, and supplier management skills.
• Financial acumen, including management of CapEx and OpEx budgets.
• Familiarity with ITIL, automation, and DevOps tools is desirable.

Apply now or contact Chris Lynes at Spectrum IT Recruitment for more information.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.