Head of Medical Operations (m/f/d)

HYROX is a global sports event series that combines running and functional fitness training in a unique race format. Founded in Germany in 2017, HYROX has evolved into a worldwide fitness movement with events across five continents, attracting millions of athletes every season.

As our Head of Medical Operations (m/f/d), you are the operational backbone behind our global medical governance, leading the network of Medical Liaison Officers (MLOs) across every HYROX region. You combine strategic system design with real-world event execution, turning high-level medical standards into seamless, practical workflows on the race floor. If you combine deep event medical operations expertise with exceptional leadership and a passion for setting a new global safety standard in major sports events, this is your opportunity to lead from the front!

YOUR KEY RESPONSIBILITIES

• MLO Network Leadership: Lead the team responsible for recruiting, vetting, onboarding, and rostering Medical Liaison Officers (MLOs) across all HYROX regions globally.
• Systems Infrastructure: Design, install, and oversee the systems behind the MLO network, covering vetting, rostering, equipment and medication supply, and record-keeping.
• SOP & Safety Governance: Oversee consistent application of Incident Management SOPs across every event, spanning Mainstream and Adaptive racing, Elite racing, and Young Stars.
• Training & Capability Building: Train MLOs and Regional Leads, effectively translating global HYROX medical standards into practical, usable on-site training.
• Auditing & Continuous Learning: Audit regional compliance and run post-incident debriefs to ensure key learnings continuously feed back into refining our global standards.
• On-Site Escalation: Attend priority events globally as the senior escalation point for trackside medical operations.
• Strategic Reporting: Report directly to the Director of Sports and the Global Medical Advisor on network performance, compliance, and risk.
  

YOUR PROFILE

• Medical Event Expertise: Proven track record in managing medical operations, emergency response, or safety logistics within major sports events or mass-participation live environments.
• Operational Architect: Highly organized planner capable of designing scalable systems (rostering, inventory, compliance) while maintaining precise attention to detail.
• Crisis Leadership: Calm, decisive, and authoritative under pressure, with the ability to serve as the senior trackside escalation point during critical incidents.
• Stakeholder & Alignment Power: Strong interpersonal credibility to bridge high-level advisory (Global Medical Advisor, Director of Sports) with hands-on regional execution teams.
• Travel Dynamics: High flexibility and readiness to travel internationally to priority race weekends, delivering hands-on leadership during live event delivery.
• Location: London
• Language: English; additional languages are a plus.

WHAT WE OFFER

• 5% matched pension
• Vitality Healthcare
• Subsidised gym membership
• Fun team environment
• Chance to grow with the biggest current fitness trend
• Discounts in all of our HYROX stores

INTERESTED?

Then we look forward to receiving your application. Simply upload your CV as a PDF (no photo required) and answer the questions in the application form. Your contact person is Isabelle (HYROX People).

We are committed to creating an inclusive and respectful work environment. All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic. We value diversity and are committed to fostering equal opportunity for all.

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