Head of Operations (e-com logistics)

Head of Operations | E-commerce |

Our client is a fast-growing niche e-commerce fashion retailer, looking to hire a strategic Operations Director to take ownership of distribution and fulfilment through its next stage of growth.

This is a hands-on leadership role at a pivotal moment. You'll deliver a major warehouse upgrade project, bring in automation, and build a high-performing team, all while raising service levels and keeping costs under control.

What you'll do

Set and deliver the end-to-end operations strategy
Lead the warehouse relocation and automation programme from plan to go-live
Own the fulfilment centre P&L and the KPIs that drive it
Build, coach and develop a strong operations team
Get more from carrier partnerships and take cost out of the supply chainWhat you'll bring

A track record leading operations in a high-growth B2C or e-commerce business
Deep expertise in pick-pack-ship fulfilment and logistics
Strong commercial acumen and a tech-first approach to problems
Hands-on experience of warehouse moves and automation projects
A drive for operational excellence and a genuine focus on the customerProcessing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role
Only candidates based in UK and eligible to work in UK are allowed