Job Description - Head of Operations (SME Food Business)
An ambitious, fast-growing SME manufacturing business based in Essex, near to London, is looking for a hands-on Head of Operations to help take the business through its next phase of growth. Supplying high-quality products to major customers across the UK, the business has big plans for 2026 and beyond. This role is central to making that growth happen — building strong operational foundations while keeping pace with increasing demand. The Opportunity This is not a “keep-the-lights-on” operations role. It’s a chance to own, shape and scale the entire manufacturing operation. You’ll take full responsibility for day-to-day operations, procurement, production, supply chain, inventory and cost control — ensuring the site is efficient, well-controlled and ready to grow. Reporting directly to the Managing Director, you’ll be a key voice in how the business evolves. What You’ll Be Doing * Owning the end-to-end manufacturing operation and operational performance * Procuring raw materials, packaging, logistics and services at the right cost and quality * Negotiating with suppliers and building strong, scalable partnerships * Putting the right processes, controls and disciplines in place — without killing agility * Leading and motivating production and operations teams on the ground * Driving efficiency, accountability and continuous improvement * Making sure customers receive orders on time, every time About You * A proven operations leader who thrives in entrepreneurial, growing businesses * Commercially sharp with a strong grip on costs and margins * Comfortable being both strategic and hands-on when needed * Confident managing people, suppliers and operational complexity * Excited by building structure, not just maintaining it Experience in FMCG, food manufacturing or complex supply chains is beneficial, but mindset matters more than sector background. Why Join? * A genuine leadership role in a scaling SME * The chance to build an operation fit for the next stage of growth * Direct influence on how the business performs and grows * Competitive salary around £60,000 If you enjoy building, improving and taking ownership — this role will suit you Only candidates based in UK and eligible to work in UK are allowed
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