Head of People

Head of People | Premium Retail Brand
London (Hybrid) | Competitive Salary

We're partnered with a premium retailer known for its quality, craft and customer experience - and we're now looking for an experienced Head of People to join the business at an exciting point of growth and transformation.

This role is reporting into the People Director & will be playing a key part in shaping what the future of the brand looks like - from the inside out.

The role:
As Head of People, you'll lead the people strategy across retail and head office. You'll be responsible for ensuring the business is set up for continued growth - through the lens of culture, development, talent and engagement.

You'll work closely with senior leaders, acting as a true business partner and critical friend - helping to shape a people function that supports high performance, attracts brilliant people, and champions an inclusive, supportive culture.

There's a real opportunity here to influence, inspire and build something long-lasting.

What we're looking for:

• Proven experience in a senior HR leadership role - ideally within retail or a customer-focused business

• A strong understanding of premium customer expectations, and how this translates into a people-first culture

• A commercial and strategic mindset, but equally happy rolling your sleeves up when needed

• Natural leadership presence - someone people connect with, trust and feel inspired by

• Experience working with senior stakeholders and driving people change with impact and sensitivity

Why join?
This is a business that genuinely puts people at the heart of everything they do - both their customers and their teams. They're proud of their heritage and excited about their future.

The role offers the chance to be part of that story - to shape, influence and elevate the people agenda across the whole business.

If you're a passionate HR leader looking to make a difference in a values-led, premium brand - we'd love to hear from you.

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