Head of Pharmacy Supply Chain and Facilities

At Pharmacierge, we are redefining the private pharmacy experience in the UK. Based on Wimpole Street, in the heart of the London Harley Street Medical Area, we work closely with leading private clinicians to deliver a seamless, safe, and highly personalised medication service.

Our approach is rooted in clinical excellence, compassion, and innovation. We combine cutting-edge technology with a dedicated team of healthcare professionals to ensure that every patient and prescriber receives the same level of care that we would want for our own families.

As we continue to grow, we are looking for a Head of Supply Chain & Facilities to take ownership of the infrastructure that keeps our pharmacy running safely and reliably every day.

About the role

This is a senior operational leadership role at the core of our organisation, with accountability for:

• Medicines and operational procurement

• Oversight of partner logistics and delivery networks
• Facilities, estates, and Health & Safety compliance

You will be responsible for outcomes across these areas, delivering through the leadership of established managers and operational teams. The role balances strategic oversight with hands‑on operational involvement where required, particularly in periods of growth or supply risk.

Why Join Us

• Play a critical role in safeguarding patient care and delivery continuity
• Shape and strengthen core operational infrastructure
• Build scalable systems in a growing, clinically led organisation
• Operate with real ownership, autonomy, and accountability

Recruitment Process

If your application is shortlisted, you will be provided with a full role profile, which will form the basis of the interview process. You will then be invited to self‑schedule a short telephone interview with our Recruitment Coordinator to enable you to ask questions ahead of the formal interviews.

Key Skills & Experience

• Senior experience in pharmacy procurement, supply chain, or operational leadership
• Strong understanding of UK medicines supply and wholesaler networks
• Proven experience managing supply risk and shortages
• Commercially astute, with experience holding and managing budgets
• Experience leading multi‑functional operational teams

Personal Qualities

• Calm and decisive under pressure
• Highly organised and detail‑oriented
• Pragmatic, solutions‑focused, and delivery‑driven
• Strong sense of accountability and ownership
• Clear, confident, and credible communicator

At Pharmacierge, we’re committed to supporting our team with a comprehensive and rewarding benefits package that reflects the value of their contributions:

• 💷 Competitive Salary: starting from £55,000
• 🏥 Private Medical Insurance: Available after a minimum term
• 🌴 28 Days Annual Leave (including Bank Holidays), increasing with tenure (conditions apply)
• 🎯 Company-Wide Bonus Scheme: Eligible after a minimum term
• 📈 Government-Approved Share Option Scheme: Available after a minimum term
• 🛍️ Employee Discounts Platform: Access to a wide range of retail and lifestyle savings
• 🎉 Pharmacy Social Events: Regular team-building and social activities
• 📚 Access to Training and CPD Opportunities: Ongoing professional development and training support