Head of Portfolio Management

Job Description

About the Role

• Servaada is looking for an experienced Head of Portfolio Management to lead our Central Change Office and provide oversight across a large portfolio of business change initiatives.


• Reporting to the Chief Change Officer, you will ensure change programmes are effectively governed, managed and deliver value to the business and clients.

What You'll Be Doing

• Lead the Central Change Office and PMO Centre of Excellence.


• Provide a single view of portfolio performance across all change programmes.


• Oversee governance, reporting, controls and executive dashboards.


• Manage cross-portfolio risks, dependencies, resources and priorities.


• Own and drive adoption of the PPM tool.


• Lead and develop a high-performing team.

What We're Looking For

• Significant experience leading Portfolio Management, Enterprise PMO or Change functions.


• Strong Financial Services background.


• Experience managing complex change portfolios and governance frameworks.


• Excellent stakeholder management and communication skills.


• Experience leading teams and improving portfolio processes.

Core Competencies

• Must act with integrity


• Must act with due skill, care and diligence


• Must be open and cooperative with the FCA and other regulators


• Must pay due regard to the interests of customers and treat them fairly


• Must observe proper standards of market conduct


• Must act to deliver good outcomes for retail customers