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The Head of Pre-Sales plays a vital role in driving the front-end of the sales process by generating leads, managing key tools and platforms, supporting marketing activities, and ensuring pipeline accuracy. This role supports strategic business growth through proactive engagement and meticulous platform management.
Key ResponsibilitiesLead generation through various channels, including cold and warm outreach and re-engagement of past leads.
Identify and implement new lead generation tools and maintain existing ones (LinkedIn Navigator, Leadjet, Crickle, etc.).
Collaborate with marketing to support initiatives and assist with projects and campaign implementation.
Manage and distribute web inquiries and inbox leads across relevant internal teams.
Conduct weekly and individual pipeline reviews with Strategic Groups.
Build and maintain target lists (Wish Lists) of high-potential businesses in collaboration with Sales Directors.
Schedule and coordinate external meetings and discovery calls for the Executive Sales Team and Directors.
Maintain and administer digital communication tools (Zoom, WhatsApp Groups, phone tools).
Oversee and administer Salesforce, acting as the UK&I superuser—responsible for data accuracy, training, issue resolution, and reporting.
Develop and manage Salesforce dashboards and reports, ensuring complete visibility across accounts, leads, and opportunities.
Proactively seek out strategic business opportunities and support sales teams in capitalising on them.
Sales Directors
Executive Sales Team
Marketing
Strategic Groups
Internal Operations Teams
Excellent verbal and written communication skills
Strong interpersonal skills and the ability to influence at all levels
Proven understanding of freight forwarding and logistics operations
Commercially driven with a strategic mindset
Innovative and solution-oriented
Salesforce expertise required
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