Head of Product and Proposition

Job Description

Head of Product and Proposition – lending and banking services
Liverpool or Welwyn Garden City
£85-90k basic salary, plus 10% bonus

The role:
This is an exciting opportunity to join us to lead the strategy, development and management of specific products and propositions for the Card Services business across the PayPoint Group, focussing on lending and banking services to SMEs/Retailers and maximising relationships with key acquiring and banking partners. Develop a progressive and innovative product roadmap, working with IT colleagues, to deliver further revenue growth, underpinned by strong market and customer insights. Lead the ‘go to market’ plans for these products and propositions. Measure and report against a set target of customer and financial KPI’s. Although there are no line management responsibilities, you will be working closely with various teams across the business.

Responsibilities:
Lead the strategy and development of specific products and propositions for the Cards Services business across the PayPoint Group
Be the ‘go to’ for the key acquiring and banking partners, leading change projects and supporting the Managing Director, Card Services in delivering revenue growth targets
Manage and develop partnerships with third parties in lending and banking services, including existing partnerships with YouLend, Lloyds Cardnet and EVO
Own the P&L for lending and banking services, working closely with the Commercial Finance team to report on performance and drive revenue growth
Lead the ‘go to market’ plans, working with teams across the business (Marketing, IT, Service, Sales) to deliver on time and against plan
Sell the product and propositions vision to internal and external teams, gaining buy-in for ‘go to market’ plans
Lead innovation and develop new revenue opportunities for the Card Services business, reviewing market/customer insights and working closely with partners to execute effectively

The person:
Commercially astute with demonstrable capability of owning a P&L
Demonstrate tenacity and the ability to lead change and delivery through others
10+ years’ experience in payments/financial services/lending sectors
Financial Services background essential
Creative and able to innovate at pace to drive new revenue growth opportunities
Combines strategic thinking with demonstrable ‘hands on’ product and propositions experience
Good understanding of technology, IT and legal standards
Highly customer focused
Highly organised with planning/project skills
Strong attention to detail
Enjoys working at pace and takes the team with them
Excellent written and verbal communication skills
Confident stakeholder management
Able to deal with different personalities effectively
Comfortable to challenge the status quo and drive change

Benefits
£85-90k basic salary, plus 10% bonus
25 days annual leave, plus 8 UK bank holidays
Contributory pension scheme
Share incentive scheme
Life assurance
Electric Vehicle Scheme
Discounts through our employee benefits platform